Customer Relationship Manager (CRM) (Female Only)

A Manufacturing CRM Job Description typically outlines responsibilities related to managing customer relationships and optimizing business processes within a manufacturing environment. This includes tasks like managing customer data, streamlining sales and marketing efforts, and improving overall operational efficiency. The role often involves using CRM software to track customer interactions, manage orders, and integrate with other business systems like ERP and PLM. Key Responsibilities:

• Customer Relationship Management:Maintaining and nurturing relationships with key customers, managing contacts, and ensuring customer satisfaction.
• Sales and Marketing:Developing and executing sales strategies, managing leads, and personalizing communication based on customer data.
• Order and Inventory Management:Tracking orders, managing inventory levels, and ensuring timely delivery of products.
• Data Management:Maintaining accurate and up-to-date customer data within the CRM system.
• Process Optimization:Identifying areas for improvement in manufacturing processes and implementing solutions to enhance efficiency and productivity.
• Integration:Integrating the CRM system with other business systems like ERP, PLM, and accounting software.
• Reporting and Analysis:Generating reports on sales performance, customer behavior, and other key metrics.

Skills and Qualifications:

• CRM Expertise: Experience with CRM software, preferably in the manufacturing industry.
• Communication Skills: Excellent verbal and written communication skills for interacting with customers and internal teams.
• Analytical Skills: Ability to analyze data, identify trends, and make data-driven decisions.
• Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and meet deadlines.
• Technical Skills: Proficiency in using relevant software and tools, including CRM, ERP, and other business systems.
• Industry Knowledge: Understanding of manufacturing processes, supply chain management, and customer relationship management principles.

Job Type: Full-time

Pay: ₹60,000.00 - ₹70,000.00 per month

Language:

• English (Required)

Work Location: In person

Speak with the employer
+91 9691459279