As a Customer Relationship Manager, your role will involve establishing and maintaining positive relationships with existing clients. You will be responsible for providing prompt, efficient, and satisfactory responses to customer inquiries. Additionally, you will need to identify opportunities for improving the customer experience and provide feedback to relevant teams and departments. Key Responsibilities: - Analyse customer data to identify patterns and insights, leveraging this information to enhance customer relationship management strategies. - Collaborate with other departments such as marketing, sales, logistics, and product development to optimize the existing customer experience journey. Qualifications Required: - Strong communication and interpersonal skills. - Ability to analyze data and draw meaningful insights. - Previous experience in customer relationship management is preferred. The company offers benefits such as health insurance and Provident Fund. English language proficiency is preferred for this role. The work location is in person. For further details, you can directly speak with the employer at +91 7374001253.,

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Customer Relationship Manager (CRM)