You will be joining Alleppey Diesel Service in Cherthala for a full-time on-site position as a Customer Relationship Manager for Mahindra EV Chargers. In this role, your main responsibilities will revolve around managing customer relationships, ensuring their satisfaction, and providing support for Mahindra EV Chargers. Your tasks will include handling customer inquiries, resolving issues promptly, and liaising with internal departments to meet customer needs. Furthermore, you will be in charge of monitoring and analyzing customer feedback to enhance services and product offerings. To excel in this role, you should possess experience in customer relationship management and customer service, along with exceptional communication and interpersonal skills. Your ability to efficiently address customer inquiries and resolve issues will be crucial. Additionally, familiarity with EV chargers and related technologies will be beneficial. Strong organizational and coordination skills are essential, as well as proficiency in utilizing CRM software and tools. Prior experience in the automotive or electric vehicle industry will be advantageous. A Bachelor's degree in Business, Management, or a related field is required for this position.,

More Jobs at Alleppey Diesel service

Customer Relationship Manager

kerala

2.0 - 6.0 yrs

Salary: Not disclosed

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Customer Relationship Manager