Posted:2 months ago|
Platform:
On-site
Full Time
* Manage customer interactions and ensure a smooth post-sales experience.
* Address client queries, concerns, and follow-ups efficiently.
* Maintain and update CRM software (Pinga) with customer data.
* Coordinate with sales, legal, and accounts teams for document processing.
* Ensure timely collection of payments and issue reminders.
* Enhance customer satisfaction and retention through proactive engagement.
* Min 2 years of experience in CRM, customer service, or real estate.
* Strong communication and relationship management skills.
* Proficiency in CRM software and MS Office.
* Ability to handle multiple clients and resolve issues promptly.
* A customer-centric and problem-solving approach.
Sikka Group
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