Sr. CRM Executive / Sr. CRM Executive / CRM Manager - REAL ESTATE

Job Description

Job description We are looking for an Executive /Sr. Executive/AM/ Manager CRM for Sikka Group at site "Kamna Greens" (Noida ,Sec.143 ) to manage end-to-end customer relationship journey including all aspects of after-sales relationships, ensuring timely and accurate documentation, collections, and resolution of customer issues. Role & responsibilities Timely closure of agreements for buyers and sellers and coordinating the entire documentation till the registry Coordination with bankers, channel partners, internal team, and other departments Strategize & achieve the collection targets Monitor the grievances and escalations received from customers Ensure timely, accurate, and satisfactory solutions are provided to each of these queries. Preferred candidate profile A bachelors degree with a minimum of 3+ years of relevant experience Proven experience in customer relationship management, particularly in the real estate industry, with a focus on post-sales activities. Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers. Strong problem-solving skills and the ability to handle customer inquiries and concerns effectively. Familiarity with CRM software and tools. Results-driven with a customer-centric mindset. NOTE - we are looking candidates from Real Estate background only. Interested candidate can mail updated resume at hr_recruit@sikka.in Job Type: Full-time Pay: Up to ₹600,000.00 per year Schedule: Day shift Work Location: In person