Sr. CRM Executive / Sr. CRM Executive / CRM Manager - REAL ESTATE

Job description

We are looking for an Executive /Sr. Executive/AM/ Manager CRM for Sikka Group at site "Kamna Greens" (Noida ,Sec.143 ) to manage end-to-end customer relationship journey including all aspects of after-sales relationships, ensuring timely and accurate documentation, collections, and resolution of customer issues.

Role & responsibilities

• Timely closure of agreements for buyers and sellers and coordinating the entire documentation till the registry
• Coordination with bankers, channel partners, internal team, and other departments
• Strategize & achieve the collection targets
• Monitor the grievances and escalations received from customers
• Ensure timely, accurate, and satisfactory solutions are provided to each of these queries.

Preferred candidate profile

• A bachelors degree with a minimum of 3+ years of relevant experience
• Proven experience in customer relationship management, particularly in the real estate industry, with a focus on post-sales activities.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers.
• Strong problem-solving skills and the ability to handle customer inquiries and concerns effectively.
• Familiarity with CRM software and tools.
• Results-driven with a customer-centric mindset.

NOTE - we are looking candidates from Real Estate background only.

Interested candidate can mail updated resume at hr_recruit@sikka.in & 971702195

Job Type: Full-time

Pay: Up to ₹600,000.00 per year

Schedule:

• Day shift

Work Location: In person