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Customer Relationship Executive - UCV Finance - Motor Finance

2 - 7 years

8 - 12 Lacs

Posted:9 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

We are looking for a highly motivated and experienced Customer Relationship Executive to join our team in Tezpur. The ideal candidate will have 2 to 7 years of experience in sales, preferably in the banking or financial services industry.
Roles and Responsibility
  • Generate leads and business from assigned dealerships and open markets.
  • Maintain healthy relationships with dealers to achieve sales objectives.
  • Ensure timely communication with dealers about scheme updates and payouts.
  • Implement finance schemes at the dealer level and provide regular training to the sales team.
  • Understand customer needs and guide them on finance schemes.
  • Share daily MIS reports with case-wise status of leads provided by the dealership.
  • Job
  • Minimum 2 years of experience in sales, preferably in the banking or financial services industry.
  • Strong understanding of finance schemes and their implementation.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet productivity targets.
  • Strong analytical and problem-solving skills.
  • Experience in managing multiple priorities and deadlines.
  • Understanding of customers'' needs and providing guidance on finance schemes.
  • Daily sharing of MIS reports with case-wise status of leads provided by the dealership.
  • Ensuring post-disbursal documents (PDD) are updated.
  • Managing RC, first EMI, and non-starter collections, and updating records to maintain the portfolio.
  • Timely communication to dealers regarding scheme updates and payouts.
  • Enhancing sourcing and business at managed dealer counters.
  • Proper implementation of all finance schemes at the dealer level and regular training to the sales team.
  • Maintaining a healthy relationship with dealers to achieve sales objectives.
  • Generating leads and business from assigned dealerships and open markets.
  • Ensuring proper implementation of all finance schemes in operation at the dealer level and imparting regular training on the same to the dealer Sales team.
  • Understanding of customers'' needs and providing guidance/explanation of finance schemes to customers.
  • Daily sharing of MIS with case-wise status of leads given by the dealership.
  • Meeting minimum numbers as per the productivity matrix and logging into conversations to maintain targeted ratios.
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    Tata Capital
    Tata Capital

    Financial Services

    Mumbai Maharashtra

    5001-10000 Employees

    1057 Jobs

      Key People

    • Rajesh Sethi

      Managing Director & CEO
    • Supratim Bandyopadhyay

      Chief Financial Officer

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