Posted:8 hours ago|
Platform:
On-site
Full Time
We are looking for a proactive and personable Customer Relationship Executive (CRE) to manage customer interactions, ensure a high level of satisfaction, and foster long-term relationships. The ideal candidate will serve as the first point of contact for customers, addressing queries, resolving complaints, and guiding clients through our services or product offerings.
Key Responsibilities:
- Greet and assist customers professionally in-person, via phone, or email.
- Understand customer needs and provide appropriate solutions or recommendations.
- Follow up on customer inquiries, leads, or complaints to ensure timely resolution.
- Maintain detailed records of customer interactions and transactions in the CRM system.
- Assist in after-sales support and relationship building activities.
- Collaborate with the sales, operations, and service teams to ensure end-to-end customer satisfaction.
- Collect and analyze customer feedback to suggest improvements in service delivery.
- Promote and upsell products or services when appropriate.
- Handle appointment scheduling, documentation, and follow-ups.
Requirements:
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- 2–3 years of experience in customer service or client-facing roles preferred.
- Strong communication, interpersonal, and problem-solving skills.
- Ability to multitask and handle pressure in a fast-paced environment.
- Proficiency in MS Office and CRM tools.
- Fluent in [local language] and English (or other required languages).
Preferred Skills:
- Experience in [industry-specific experience, e.g., automotive, real estate, banking].
- Ability to build rapport quickly and maintain professional relationships.
- Positive attitude and a customer-first mindset.
Working Hours:
[Insert working hours – e.g., 10AM – 7 PM, Monday to Sat
Compensation:
We are looking for a proactive and personable Customer Relationship Executive (CRE) to manage customer interactions, ensure a high level of satisfaction, and foster long-term relationships. The ideal candidate will serve as the first point of contact for customers, addressing queries, resolving complaints, and guiding clients through our services or product offerings.
Key Responsibilities:
- Greet and assist customers professionally in-person, via phone, or email.
- Understand customer needs and provide appropriate solutions or recommendations.
- Follow up on customer inquiries, leads, or complaints to ensure timely resolution.
- Maintain detailed records of customer interactions and transactions in the CRM system.
- Assist in after-sales support and relationship building activities.
- Collaborate with the sales, operations, and service teams to ensure end-to-end customer satisfaction.
- Collect and analyze customer feedback to suggest improvements in service delivery.
- Promote and upsell products or services when appropriate.
- Handle appointment scheduling, documentation, and follow-ups.
Requirements:
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- 2–3 years of experience in customer service or client-facing roles preferred.
- Strong communication, interpersonal, and problem-solving skills.
- Ability to multitask and handle pressure in a fast-paced environment.
- Proficiency in MS Office and CRM tools.
- Fluent in [local language] and English (or other required languages).
Preferred Skills:
- Experience in [industry-specific experience, e.g., automotive, real estate, banking].
- Ability to build rapport quickly and maintain professional relationships.
- Positive attitude and a customer-first mindset.
Working Hours:
[Insert working hours – e.g., 10AM – 7 PM, Monday to Sat
We are looking for a proactive and personable Customer Relationship Executive (CRE) to manage customer interactions, ensure a high level of satisfaction, and foster long-term relationships. The ideal candidate will serve as the first point of contact for customers, addressing queries, resolving complaints, and guiding clients through our services or product offerings.
Key Responsibilities:
- Greet and assist customers professionally in-person, via phone, or email.
- Understand customer needs and provide appropriate solutions or recommendations.
- Follow up on customer inquiries, leads, or complaints to ensure timely resolution.
- Maintain detailed records of customer interactions and transactions in the CRM system.
- Assist in after-sales support and relationship building activities.
- Collaborate with the sales, operations, and service teams to ensure end-to-end customer satisfaction.
- Collect and analyze customer feedback to suggest improvements in service delivery.
- Promote and upsell products or services when appropriate.
- Handle appointment scheduling, documentation, and follow-ups.
Requirements:
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- 2–3 years of experience in customer service or client-facing roles preferred.
- Strong communication, interpersonal, and problem-solving skills.
- Ability to multitask and handle pressure in a fast-paced environment.
- Proficiency in MS Office and CRM tools.
- Fluent in [local language] and English (or other required languages).
Preferred Skills:
- Experience in [industry-specific experience, e.g., automotive, real estate, banking].
- Ability to build rapport quickly and maintain professional relationships.
- Positive attitude and a customer-first mindset.
Working Hours:
[Insert working hours – e.g., 10AM – 7 PM, Monday to Saturday
We are looking for a proactive and personable Customer Relationship Executive (CRE) to manage customer interactions, ensure a high level of satisfaction, and foster long-term relationships. The ideal candidate will serve as the first point of contact for customers, addressing queries, resolving complaints, and guiding clients through our services or product offerings.
Key Responsibilities:
- Greet and assist customers professionally in-person, via phone, or email.
- Understand customer needs and provide appropriate solutions or recommendations.
- Follow up on customer inquiries, leads, or complaints to ensure timely resolution.
- Maintain detailed records of customer interactions and transactions in the CRM system.
- Assist in after-sales support and relationship building activities.
- Collaborate with the sales, operations, and service teams to ensure end-to-end customer satisfaction.
- Collect and analyze customer feedback to suggest improvements in service delivery.
- Promote and upsell products or services when appropriate.
- Handle appointment scheduling, documentation, and follow-ups.
Requirements:
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- 2–3 years of experience in customer service or client-facing roles preferred.
- Strong communication, interpersonal, and problem-solving skills.
- Ability to multitask and handle pressure in a fast-paced environment.
- Proficiency in MS Office and CRM tools.
- Fluent in [local language] and English (or other required languages).
Preferred Skills:
- Experience in [industry-specific experience, e.g., automotive, real estate, banking].
- Ability to build rapport quickly and maintain professional relationships.
- Positive attitude and a customer-first mindset.
Working Hours:
[Insert working hours – e.g., 10AM – 7 PM, Monday to Sat
We are looking for a proactive and personable Customer Relationship Executive (CRE) to manage customer interactions, ensure a high level of satisfaction, and foster long-term relationships. The ideal candidate will serve as the first point of contact for customers, addressing queries, resolving complaints, and guiding clients through our services or product offerings.
Key Responsibilities:
- Greet and assist customers professionally in-person, via phone, or email.
- Understand customer needs and provide appropriate solutions or recommendations.
- Follow up on customer inquiries, leads, or complaints to ensure timely resolution.
- Maintain detailed records of customer interactions and transactions in the CRM system.
- Assist in after-sales support and relationship building activities.
- Collaborate with the sales, operations, and service teams to ensure end-to-end customer satisfaction.
- Collect and analyze customer feedback to suggest improvements in service delivery.
- Promote and upsell products or services when appropriate.
- Handle appointment scheduling, documentation, and follow-ups.
Requirements:
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- 2–3 years of experience in customer service or client-facing roles preferred.
- Strong communication, interpersonal, and problem-solving skills.
- Ability to multitask and handle pressure in a fast-paced environment.
- Proficiency in MS Office and CRM tools.
- Fluent in [local language] and English (or other required languages).
Preferred Skills:
- Experience in [industry-specific experience, e.g., automotive, real estate, banking].
- Ability to build rapport quickly and maintain professional relationships.
- Positive attitude and a customer-first mindset.
Working Hours:
[Insert working hours – e.g., 10AM – 7 PM, Monday to Sat
We are looking for a proactive and personable Customer Relationship Executive (CRE) to manage customer interactions, ensure a high level of satisfaction, and foster long-term relationships. The ideal candidate will serve as the first point of contact for customers, addressing queries, resolving complaints, and guiding clients through our services or product offerings.
Key Responsibilities:
- Greet and assist customers professionally in-person, via phone, or email.
- Understand customer needs and provide appropriate solutions or recommendations.
- Follow up on customer inquiries, leads, or complaints to ensure timely resolution.
- Maintain detailed records of customer interactions and transactions in the CRM system.
- Assist in after-sales support and relationship building activities.
- Collaborate with the sales, operations, and service teams to ensure end-to-end customer satisfaction.
- Collect and analyze customer feedback to suggest improvements in service delivery.
- Promote and upsell products or services when appropriate.
- Handle appointment scheduling, documentation, and follow-ups.
Requirements:
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- 2–3 years of experience in customer service or client-facing roles preferred.
- Strong communication, interpersonal, and problem-solving skills.
- Ability to multitask and handle pressure in a fast-paced environment.
- Proficiency in MS Office and CRM tools.
- Fluent in [local language] and English (or other required languages).
Preferred Skills:
- Experience in [industry-specific experience, e.g., automotive, real estate, banking].
- Ability to build rapport quickly and maintain professional relationships.
- Positive attitude and a customer-first mindset.
Working Hours:
[Insert working hours – e.g., 10AM – 7 PM, Monday to Satarday
To Apply:
Send Your Updated Resume to hr.vanessainteriors@gmail.com or 8019387373
Would you like this customized for a specific industry or companey
Job Type: Full-time
Pay: ₹13,000.00 - ₹17,000.00 per month
Language:
Work Location: In person
Sanbrik Infra Developers
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