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Customer Relationship Executive

1.0 - 31.0 years

0 Lacs

Rajouri Garden, New Delhi

Posted:2 weeks ago| Platform: Apna logo

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Skills Required

support service chat management resolve retention maintenance

Work Mode

Remote

Job Type

Full Time

Job Description

Key Responsibilities: ● Customer Support & Service: Respond to customer inquiries via phone, email, or chat, providing information about products, services, and company policies. ● Relationship Management: Develop and maintain strong, long-term relationships with customers, ensuring a personalised and positive experience. ● Issue Resolution: Handle and resolve customer complaints, issues, or feedback in a professional and timely manner, escalating to higher management if necessary. ● Customer Retention & Loyalty: Identify opportunities to increase customer satisfaction and loyalty by offering solutions that align with customer needs.

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Labournet Services I Pvt Ltd
Not specified
No locations

11 Jobs

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