Customer Relations Specialist

As a Customer Relations Specialist located in Pune, your role will involve maintaining high levels of customer satisfaction, ensuring customer retention, providing exceptional customer support, and handling customer service inquiries. You will be expected to communicate regularly with clients to address and resolve issues promptly and effectively. Key Responsibilities: - Maintain high levels of customer satisfaction - Ensure customer retention - Provide exceptional customer support - Handle customer service inquiries - Communicate regularly with clients to address and resolve issues Qualifications: - Expertise in Customer Retention and Customer Satisfaction - Strong skills in Customer Support and Customer Service - Excellent Communication skills - Problem-solving abilities and attention to detail - Ability to work well in a team-oriented environment - Experience in a similar role is preferred - Bachelor's degree or equivalent in a relevant field,