Customer Relations Executive

We are looking for a dedicated and professional Customer Relations Executive to join our flagship branch in Gwalior (Sarafa Bazar).

This is a key role focused on managing client relationships and ensuring the highest standard of customer service that our brand is known for.

Your Role & Responsibilities:

• Serve as a primary point of contact for customer service inquiries, feedback, and post-sales support.
• Manage and maintain the customer database, ensuring all information is accurate and up-to-date.
• Nurture client relationships through systematic follow-ups and personalized communication.
• Resolve any customer issues promptly and professionally.
• Collaborate with the sales team to support data management and administrative tasks.

Required Qualifications:

We are looking for candidates who meet the following criteria:

• Education: Must be a Graduate.
• Experience: A minimum of 2-4 years of experience in customer service or data management.
• Skills: Excellent communication skills are essential.
• Age: Between 21 to 36 years.

What We Offer:

• A rewarding, long-term career with one of Central India's most trusted jewellery brands.
• A professional and supportive work environment.
• The opportunity to grow and be a part of a prestigious team.

How to Apply:

Interested and qualified candidates, please send your CV / references directly to our HR team:

Email: Anshulranawat@gahanajewellers.com
Phone: +91 9109132876

Job Type: Full-time

Pay: ₹8,689.31 - ₹25,271.94 per month

Work Location: In person