We are looking for a dedicated and professional Customer Relations Executive to join our flagship branch in Gwalior (Sarafa Bazar) . This is a key role focused on managing client relationships and ensuring the highest standard of customer service that our brand is known for. Your Role & Responsibilities: Serve as a primary point of contact for customer service inquiries, feedback, and post-sales support. Manage and maintain the customer database, ensuring all information is accurate and up-to-date. Nurture client relationships through systematic follow-ups and personalized communication. Resolve any customer issues promptly and professionally. Collaborate with the sales team to support data management and administrative tasks. Required Qualifications: We are looking for candidates who meet the following criteria: Education: Must be a Graduate. Experience: A minimum of 2-4 years of experience in customer service or data management. Skills: Excellent communication skills are essential. Age: Between 21 to 36 years. What We Offer: A rewarding, long-term career with one of Central India's most trusted jewellery brands. A professional and supportive work environment. The opportunity to grow and be a part of a prestigious team. How to Apply: Interested and qualified candidates, please send your CV / references directly to our HR team: Email: [email protected] Phone: +91 9109132876 Job Type: Full-time Pay: ₹8,689.31 - ₹25,271.94 per month Work Location: In person
We are looking for a dedicated and professional Customer Relations Executive to join our flagship branch in Gwalior (Sarafa Bazar) . This is a key role focused on managing client relationships and ensuring the highest standard of customer service that our brand is known for. Your Role & Responsibilities: Serve as a primary point of contact for customer service inquiries, feedback, and post-sales support. Manage and maintain the customer database, ensuring all information is accurate and up-to-date. Nurture client relationships through systematic follow-ups and personalized communication. Resolve any customer issues promptly and professionally. Collaborate with the sales team to support data management and administrative tasks. Required Qualifications: We are looking for candidates who meet the following criteria: Education: Must be a Graduate. Experience: A minimum of 2-4 years of experience in customer service or data management. Skills: Excellent communication skills are essential. Age: Between 21 to 36 years. What We Offer: A rewarding, long-term career with one of Central India's most trusted jewellery brands. A professional and supportive work environment. The opportunity to grow and be a part of a prestigious team. How to Apply: Interested and qualified candidates, please send your CV / references directly to our HR team: Email: Anshulranawat@gahanajewellers.com Phone: +91 9109132876 Job Type: Full-time Pay: ₹8,689.31 - ₹25,271.94 per month Work Location: In person