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VOC Automotive Inida Pvt Ltd
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Customer Relation Executive (CRE)

Customer Relation Executive (CRE)

VOC Automotive Inida Pvt Ltd

0 - 4 years

0 Lacs

karnataka

Posted:1 day ago| Platform: Shine logo

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Skills Required

customer relations product knowledge communication skills interpersonal skills team collaboration record keeping customer interactions inquiry handling building customer relationships problemsolving postsales support

Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Relation Executive at VOC Automotive India Pvt. Ltd., you will play a crucial role in ensuring excellent customer satisfaction by handling customer interactions and addressing inquiries. Your responsibilities will include: - Managing and resolving customer queries efficiently through calls, emails, and in-person interactions. - Building and maintaining strong customer relationships to enhance brand loyalty. - Providing product/service information and assisting in resolving customer concerns. - Collaborating with internal teams to ensure smooth customer service operations. - Maintaining accurate records of customer interactions and feedback. - Assisting in service, post-sales support, and follow-ups. To excel in this role, you should meet the following requirements: - Minimum Bachelors degree or Diploma in any field. - Freshers & experienced candidates are welcome to apply. - Strong communication and interpersonal skills with a customer-focused mindset and problem-solving abilities. - Ability to work in a fast-paced environment.,

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Customer Relation Executive (CRE)