2 - 6 years
7 - 14 Lacs
Posted:2 weeks ago|
Platform:
Hybrid
Full Time
LOcation-Delhi NCR
As a Customer Operations Specialist Problem Manager at Insight, you will lead the implementation and continuous improvement of Problem Management processes across EMEA. Youll drive root cause analysis, trend monitoring, and proactive service enhancements to reduce incidents and improve client satisfaction. This role also supports service transitions, knowledge management, and change/configuration processes, ensuring ITIL-aligned service excellence.
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Insight Direct India
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