Customer Experience Specialist

3 years

0 Lacs

Posted:1 day ago| Platform: Linkedin logo

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On-site

Job Type

Full Time

Job Description

Customer Experience Specialist


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🔹 Key Responsibilities


  • Assist clients with trading in equities, derivatives, commodities & currency
  • Handle client queries & complaints with clarity and professionalism
  • Support clients during onboarding, account activation, and trading processes
  • Coordinate with Sales, Operations & Compliance teams
  • Maintain accurate CRM updates and ensure regulatory compliance
  • Stay updated with daily market trends to deliver informed support



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