Copywriter We are looking for a creative and strategic Copywriter with a sharp eye for impactful, persuasive, and engaging brand messaging. This role requires a deep understanding of brand voice, tonality, and personality to craft compelling marketing copy that resonates with audiences. The ideal candidate excels at transforming campaign briefs into powerful, conversion-driven messaging, bringing stories to life through creative marketing communication. They will play a crucial role in ensuring consistent, compelling brand storytelling across all platforms. This role is 70% copywriting—focused on crafting short, high-impact content for digital and print media, including ads, campaign lines, headlines, and social media. The remaining 30% involves long-form writing, supporting storytelling when needed to enhance brand narratives. The candidate must be skilled in delivering sharp, attention-grabbing copy that strengthens brand presence and drives engagement. Responsibilities Create compelling, conversion-driven copy for ad campaigns, social media, landing pages, website headlines, email marketing, and product descriptions. Transform campaign briefs into clear, creative, and impactful messaging, ensuring alignment with brand objectives. Craft short, high-impact marketing copy, including taglines, campaign slogans, CTAs, and punchy headlines that resonate with the target audience. Work closely with designers, strategists, and marketers to ensure cohesive messaging across all platforms. Maintain a strong, consistent brand voice and tonality, adapting messaging to different campaigns and audiences. Contribute to brand storytelling, helping refine the brand’s personality and communication style. Brainstorm and conceptualize marketing campaigns, content ideas, and brand narratives withthe creative team. Edit and refine copy to ensure clarity, conciseness, and emotional appeal.Qualifications 5+ years of experience in copywriting, preferably in a creative agency, media, or brand marketing role. Strong portfolio showcasing ad copies, campaign messaging, brand voice execution, and social media content. Expertise in short-form, high-impact copywriting, including social media captions, email subject lines, website headlines, and ad creatives. Ability to take a campaign brief and convert it into engaging, on-brand messaging. Strong understanding of brand identity, tone of voice, and personality, with the ability to adaptmessaging to different platforms and audiences. Experience creating Instagram carousel content and educational marketing materials. Exceptional storytelling skills with a sharp, persuasive writing style. Collaborative mindset, working closely with designers, marketers, and content strategists toexecute creative campaigns. Strong organizational skills, ability to manage multiple projects and meet deadlines. Prior experience in a marketing agency or similar fast-paced environment is a plus.About UsAliens Tattoo is a high-energy, vibrant, privately held organization with a remarkable 150 Cr. valuation. As one of the fastest-growing chains of tattoo studios globally, we deliver premium tattoo art and education services across India. Our Mumbai headquarters is home to 160+ team players from marketing, sales, support, customer delight, HR, IT, operations, finance, and beyond, all working together to create an unforgettable tattooing experience for our customers.At Aliens Tattoo, our secret sauce lies in our unique work culture—an exciting blend of openness, transparency, creativity, and fun. We value integrity, personal growth, and continuous learning, encouraging every team member to own their successes and failures while striving to make a positive impact on the community. Join us and experience why Aliens Tattoo is more than just a company—it's a way of life.Our Business UnitsAliens Tattoo operates through three dynamic business verticals: Aliens Tattoo Studios: A premium chain of 18 outlets across India, offering world-class tattooartistry. Aliens School and LILA: Pioneering educational platforms shaping the next generation of tattoo artists through in-person and online learning experiences. Aliens Home: A premium co-living space that redefines modern living. Aliens Home offers thoughtfully designed, vibrant, and community-driven accommodations for professionals and creatives seeking convenience, comfort, and a sense of belonging. With a vibrant team and an unwavering commitment to excellence, Aliens Tattoo is redefining tattoo artistry and education, one masterpiece at a time. Screening Questions How many years of experience do you have as a copywriter? •5 Are you comfortable commuting to Malad, Mumbai for work? • Yes Have you worked in a marketing agency or a similar fast-paced environment? • Yes Are you comfortable working 6 days a week? Job Type: Full-time Pay: Up to ₹500,000.00 per year Schedule: Day shift Experience: total work: 3 years (Preferred) Work Location: In person
Job Title : Inventory Manager Job Overview: The Inventory Manager is responsible for overseeing all aspects of inventory management, vendor relations, billing, payments, order fulfilment, and administrative functions. This role requires proficiency in utilising Inventory software to streamline inventory processes and facilitate efficient operations, as well as the ability to manage procurement, purchasing, and maintenance tasks on behalf of functional heads. Responsibilities: Inventory Management: Manage stock levels, including receiving, storing, and organising inventory items. Conduct regular inventory audits to ensure accuracy and minimise discrepancies. Develop and implement inventory control procedures to optimise stock levels and minimise waste. Monitor inventory movement and identify opportunities to reduce excess inventory and improve turnover. Vendor Management: Establish and maintain relationships with vendors and suppliers. Obtain quotes from vendors for products and services, negotiating favourable terms and pricing. Coordinate with vendors to ensure timely delivery of goods and services. Address any vendor-related issues or concerns in a timely and professional manner. Billing and Payments : Process invoices and reconcile billing statements with purchase orders and receipts. Coordinate with accounting department to ensure accurate and timely payment of bills. Monitor accounts payable and receivable to ensure timely collection and payment of invoices. Order Fulfilment: Oversee the processing of customer orders, ensuring accuracy and timely fulfilment. Coordinate with warehouse and shipping teams to schedule and dispatch shipments. • Track and monitor shipment status, resolving any issues or delays as needed. Implement measures to improve order fulfilment efficiency and customer satisfaction. Inventory software Utilisation: Utilise Inventory software to manage inventory, track stock movements, and generate reports. Maintain accurate records of inventory transactions, including receipts, transfers, and adjustments. Train team members on using Inventory software effectively and provide ongoing support and guidance. Procurement and Purchasing: Make purchases on behalf of functional heads, ensuring compliance with budgetary constraints and procurement policies. Source and procure goods and services required for business operations, negotiating favourable terms and pricing. Coordinate with suppliers to ensure timely delivery of purchases and resolve any issues or concerns. Administrative Support: Assist with administrative tasks, including procurement, purchasing, and maintenance activities. Coordinate repairs and maintenance of premises and equipment, liaising with vendors and service providers as needed. Support functional heads with administrative duties, including scheduling, correspondence, and document management. Qualifications: Bachelor's degree in business administration, supply chain management, or a related field. • Proven experience of 5 years or more in inventory management, vendor relations, and administrative roles. Working knowledge of inventory management software (e.g. ERP) Strong analytical and problem-solving skills, with attention to detail. Excellent communication and negotiation skills. Ability to multitask and prioritise tasks in a fast-paced environment. Strong organisational and time management skills. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Work Location: In person
About the Role At Aliens Tattoo School, every conversation with a prospective student is more than just an inquiry — it’s the beginning of their creative and professional journey. As a Career Counselor, you are the bridge between curiosity and career, guiding students through our programs, addressing their aspirations, and ensuring they confidently choose the right course with us. You will manage leads across calls, presentations, and CRM, ensuring a smooth student experience from first enquiry to successful enrollment. Key Responsibilities ● Task Management – Prioritise and complete all assigned tasks in CRM daily; ensure zero spillovers or overdue follow-ups. ● Dialler & Outbound Calls – Execute outbound calls via Ozonetel dialler as per data-curing logic provided; achieve daily connect and call targets consistently. ● Inbound Calls – Handle all incoming student inquiries instantly, with no missed opportunities; escalate or hand over to the right function when necessary, ensuring CRM updates. ● Lead Mining – Identify and qualify new potential students from existing databases, marketing lists, and past interactions. ● CRM Hygiene Maintenance – Maintain clean, accurate CRM records with correct tagging, note-taking, and status updates for every student interaction. ● Managing Overdues & Follow-ups – Enforce a zero-overdue policy, including reminders for scheduled presentations, missed sessions, and enrollment follow-ups. ● Pipeline Management – Build and maintain a pure admissions pipeline of high-conversion student leads; nurture them with urgency and consistency until closure. ● Revenue Generation – Consistently close enrollments to meet and exceed individual monthly admission targets. ● Presentation Booking & Scheduling – Secure and schedule career counseling presentations, ensuring accurate slots with no overlaps. ● Presentation Attendance Confirmation – Confirm attendance with students prior to sessions to minimise no-shows. ● Presentation Conversions – Pitch effectively, handle objections, and convert presentations into confirmed enrollments. ● Coordination with Mentors & Team Leader – Ensure smooth handovers, aligning student expectations with course delivery and mentorship. ● Cross-Team Handover Discipline – When passing a lead to another function (mentor, placement, retention), update CRM immediately to prevent drop-offs. ● Retention Conversions – Encourage repeat enrollments, upgrades, referrals, and word-of-mouth leads from past students. ● QA Feedback Loop – Review QA reports weekly, apply learnings, and track improvements in communication and conversions. ● Daily Reporting – Submit end-of-day updates on calls, presentations, follow-ups, conversions, and overdue status to the Team Leader. Expected Outcomes ● Funnel Conversions – Improve inquiry-to-presentation and presentation-to-enrollment ratios. ● Revenue Generation – Meet or exceed monthly admissions targets. ● QA Score – Maintain high QA scores for both calls and CRM processes. ● Student Experience – Contribute to a high NPS (Net Promoter Score) through exceptional counseling and guidance. ● Presentation Bookings – Achieve or surpass individual presentation and enrollment booking targets. Core Competencies ● Communication Skills – Outstanding verbal and written communication to build rapport, guide, and influence students. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Provident Fund
About the Role We're looking for a highly driven Customer Experience & Sales Specialist who can own the entire client journey from first contact to final sale. If you're great with people, love closing deals, and thrive in a fast-paced, creative environment, this is for you! What You’ll Do Manage daily tasks, calls, chats, and follow-ups via CRM and dialler — no lead left behind! Handle inbound & outbound calls and chats to convert interest into booked consultations. Ensure high consultation attendance and drive sales closures during or after sessions. Identify new sales opportunities from past leads, campaigns, and internal databases. Maintain clean CRM hygiene with accurate tagging, notes, and updates. Support client retention through upselling, cross-selling, and ensuring 5-star experiences. Collaborate with studio teams & artists to ensure seamless client handovers. Own revenue targets and contribute to consultation-to-sale conversions. What We’re Looking For Strong communication skills with the ability to influence and close. Prior experience in customer service and/or sales (preferably in lifestyle or creative industries). Hands-on with tools like Zoho CRM , Ozonetel , Gupshup , and Google Workspace . Highly accountable, organized, and motivated by targets. Passion for delivering amazing customer experiences aligned with our brand.
About the Role At Aliens Tattoo School, every conversation with a prospective student is more than just an inquiry — it’s the beginning of their creative and professional journey. As a Career Counselor, you are the bridge between curiosity and career, guiding students through our programs, addressing their aspirations, and ensuring they confidently choose the right course with us. You will manage leads across calls, presentations, and CRM, ensuring a smooth student experience from first enquiry to successful enrollment. Key Responsibilities ● Task Management – Prioritise and complete all assigned tasks in CRM daily; ensure zero spillovers or overdue follow-ups. ● Dialler & Outbound Calls – Execute outbound calls via Ozonetel dialler as per data-curing logic provided; achieve daily connect and call targets consistently. ● Inbound Calls – Handle all incoming student inquiries instantly, with no missed opportunities; escalate or hand over to the right function when necessary, ensuring CRM updates. ● Lead Mining – Identify and qualify new potential students from existing databases, marketing lists, and past interactions. ● CRM Hygiene Maintenance – Maintain clean, accurate CRM records with correct tagging, note-taking, and status updates for every student interaction. ● Managing Overdues & Follow-ups – Enforce a zero-overdue policy, including reminders for scheduled presentations, missed sessions, and enrollment follow-ups. ● Pipeline Management – Build and maintain a pure admissions pipeline of high-conversion student leads; nurture them with urgency and consistency until closure. ● Revenue Generation – Consistently close enrollments to meet and exceed individual monthly admission targets. ● Presentation Booking & Scheduling – Secure and schedule career counseling presentations, ensuring accurate slots with no overlaps. ● Presentation Attendance Confirmation – Confirm attendance with students prior to sessions to minimise no-shows. ● Presentation Conversions – Pitch effectively, handle objections, and convert presentations into confirmed enrollments. ● Coordination with Mentors & Team Leader – Ensure smooth handovers, aligning student expectations with course delivery and mentorship. ● Cross-Team Handover Discipline – When passing a lead to another function (mentor, placement, retention), update CRM immediately to prevent drop-offs. ● Retention Conversions – Encourage repeat enrollments, upgrades, referrals, and word-of-mouth leads from past students. ● QA Feedback Loop – Review QA reports weekly, apply learnings, and track improvements in communication and conversions. ● Daily Reporting – Submit end-of-day updates on calls, presentations, follow-ups, conversions, and overdue status to the Team Leader. Expected Outcomes ● Funnel Conversions – Improve inquiry-to-presentation and presentation-to-enrollment ratios. ● Revenue Generation – Meet or exceed monthly admissions targets. ● QA Score – Maintain high QA scores for both calls and CRM processes. ● Student Experience – Contribute to a high NPS (Net Promoter Score) through exceptional counseling and guidance. ● Presentation Bookings – Achieve or surpass individual presentation and enrollment booking targets. Core Competencies ● Communication Skills – Outstanding verbal and written communication to build rapport, guide, and influence students. ● System Savvy – Proficient in Zoho CRM, Ozonetel dialler, Gupshup, Google Workspace; adaptable to new tools. ● Ownership & Accountability – Takes end-to-end responsibility for student leads, follow-ups, and conversions. ● Sales-Driven Mindset – Relentlessly focused on achieving and exceeding admission targets. ● Product Knowledge – Deep understanding of Aliens Tattoo School’s courses, career pathways, and unique value proposition. ● Negotiation & Counseling Skills – Skilled in handling objections, inspiring confidence, and closing enrollments. ● Decision Making – Makes quick, effective tactical decisions to move student leads closer to enrollment. Job Type: Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Provident Fund Work Location: In person
About the Role We're looking for a highly driven Customer Experience & Sales Specialist who can own the entire client journey from first contact to final sale. If you're great with people, love closing deals, and thrive in a fast-paced, creative environment, this is for you! What You’ll Do Manage daily tasks, calls, chats, and follow-ups via CRM and dialler — no lead left behind! Handle inbound & outbound calls and chats to convert interest into booked consultations. Ensure high consultation attendance and drive sales closures during or after sessions. Identify new sales opportunities from past leads, campaigns, and internal databases. Maintain clean CRM hygiene with accurate tagging, notes, and updates. Support client retention through upselling, cross-selling, and ensuring 5-star experiences. Collaborate with studio teams & artists to ensure seamless client handovers. Own revenue targets and contribute to consultation-to-sale conversions. What We’re Looking For Strong communication skills with the ability to influence and close. Prior experience in customer service and/or sales (preferably in lifestyle or creative industries). Hands-on with tools like Zoho CRM , Ozonetel , Gupshup , and Google Workspace . Highly accountable, organized, and motivated by targets. Passion for delivering amazing customer experiences aligned with our brand.
Mission The Studio Manager is a dynamic, motivated, and experienced professional responsible for leading the studio to operational and financial excellence while ensuring an immersive, premium customer experience. This role blends sales leadership, operational management, and team mentorship, with the ultimate goal of upholding Aliens Tattoo’s brand standards and driving business growth. The Studio Manager will oversee day-to-day operations, lead artists and coordinators, maintain P&L accountability, ensure exceptional hygiene and ambiance, and foster a culture of creativity, professionalism, and high performance. Key Responsibilities 1. Sales & Revenue Growth Achieve and exceed monthly revenue targets for the studio. Convert consultations and walk-in leads into confirmed bookings with a strong focus on upselling premium designs, services, and aftercare products. Maintain a lead-to-booking conversion rate in line with company benchmarks. Coordinate with the HQ sales, contact centre, and marketing teams for lead follow-ups and promotional activities. Track and report sales metrics daily; identify and act on opportunities to improve results. Develop and implement local sales strategies and brand collaborations to increase visibility and attract new customers. 2. Customer Experience Excellence Deliver a personalised, premium, and immersive customer journey from consultation to aftercare. Conduct and manage both in-studio and virtual consultations with the design team and clients. Ensure all customers receive timely aftercare follow-ups, encouraging repeat visits. Handle customer feedback, resolve complaints professionally, and escalate issues when necessary. Maintain a studio ambiance consistent with Aliens Tattoo’s brand vibe—vibrant, welcoming, and professional. 3. Studio Operations Management Oversee all day-to-day operations, including appointment scheduling, artist allocation, and adherence to hygiene & safety protocols. Open and close the studio per SOP, ensuring all operational checklists are completed. Maintain cleanliness, music, lighting, and branding elements as per brand guidelines. Monitor and manage inventory—request supplies, track usage, and control costs. Manage petty cash, expense reporting, and ensure accurate daily reconciliation of cash, card, and UPI payments. Ensure all operations comply with health, safety, and legal regulations, including data protection 4. Team Leadership & Development Supervise and mentor artists, coordinators, and support staff, ensuring high morale and performance. Create and manage shift schedules to ensure optimal staff coverage. Conduct daily briefings to align the team on bookings, targets, and special requirements. Facilitate skill development training sessions for artists and coordinators, including sales techniques, hygiene standards, and customer service excellence. Foster a positive, inclusive, and collaborative work environment that reflects the company’s culture. Address team conflicts promptly and maintain a healthy, respectful work atmosphere 5. Financial & Data Management Manage and monitor the studio P&L, ensuring profitability through cost control and revenue growth. Prepare budgets, track variances, and implement corrective actions when necessary. Maintain accurate CRM records for leads, consultations, and customer history. Provide daily, weekly, and monthly reports to the reporting manager on sales, operations, and customer satisfaction metrics. Key Skills & Competencies Strong sales and negotiation skills with a proven track record of meeting targets. Excellent communication and interpersonal skills. Leadership and people management abilities with a motivational approach. Strong problem-solving and conflict resolution skills. Organised, detail-oriented, and able to multitask effectively. Customer-first mindset with the ability to create memorable experiences. Proficiency in CRM tools and comfort with data-driven decision-making. Qualifications & Experience 2–4 years in retail sales, operations, or a premium/luxury customer-facing role. Experience managing a team in a fast-paced, service driven environment. Basic understanding of inventory and finance management. Track record of delivering revenue growth and high customer satisfaction. Performance KPIs Monthly revenue achievement vs target. Lead-to-booking conversion rate. Customer satisfaction & feedback scores. Timeliness of design delivery. Inventory accuracy and cost control. Adherence to brand SOPs and hygiene standards. Job Type: Full-time Pay: ₹30,000.00 - ₹50,000.00 per month Benefits: Provident Fund Work Location: In person
About Aliens Tattoo At Aliens Tattoo, we don’t just sell tattoos — we create meaningful experiences. As pioneers in the tattoo industry, we blend creativity, storytelling, and professionalism to deliver world-class body art and client service. Role Summary As a Sales Executive, you'll be the first point of contact for high-intent tattoo inquiries. Your role is to guide potential clients through their journey — from enquiry to consultation and final booking — ensuring a seamless and high converting sales experience. Key Responsibilities Lead Management: Handle all inbound and outbound leads across calls, chats, and CRM systems. Sales Execution: Convert enquiries into booked consultations and close high-value deals. CRM & Dialler Usage: Work efficiently on Zoho CRM and Ozonetel dialler to manage follow-ups and call targets. Consultation Scheduling: Book, confirm, and follow up on consultation appointments. Client Engagement: Deliver an exceptional client experience aligned with Aliens Tattoo’s values. Retention Sales: Upsell, cross-sell, and secure repeat business from existing clients. Coordination: Work closely with studio managers and tattoo artists to ensure smooth handovers. Reporting & QA: Maintain clean CRM data, meet daily reporting standards, and implement QA feedback. What Success Looks Like High lead-to-consultation and consultation-to-sale conversion rates Consistently meeting or exceeding monthly sales targets Maintaining excellent QA scores and client satisfaction (NPS) Zero overdue follow-ups and clean CRM hygiene Key Skills & Competencies Strong communication and persuasive sales skills CRM (Zoho), dialler (Ozonetel), and chat platform (Gupshup) proficiency Goal-driven and self-motivated with a strong sense of ownership Ability to handle objections and close high-ticket deals Passion for the creative industry and customer-first approach Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Provident Fund Application Question(s): How many years having experience in Customer service ? Education: Bachelor's (Preferred) Language: English (Required)
Mission The Studio Manager is a dynamic, motivated, and experienced professional responsible for leading the studio to operational and financial excellence while ensuring an immersive, premium customer experience. This role blends sales leadership, operational management, and team mentorship, with the ultimate goal of upholding Aliens Tattoo’s brand standards and driving business growth. The Studio Manager will oversee day-to-day operations, lead artists and coordinators, maintain P&L accountability, ensure exceptional hygiene and ambiance, and foster a culture of creativity, professionalism, and high performance. Key Responsibilities 1. Sales & Revenue Growth Achieve and exceed monthly revenue targets for the studio. Convert consultations and walk-in leads into confirmed bookings with a strong focus on upselling premium designs, services, and aftercare products. Maintain a lead-to-booking conversion rate in line with company benchmarks. Coordinate with the HQ sales, contact centre, and marketing teams for lead follow-ups and promotional activities. Track and report sales metrics daily; identify and act on opportunities to improve results. Develop and implement local sales strategies and brand collaborations to increase visibility and attract new customers. 2. Customer Experience Excellence Deliver a personalised, premium, and immersive customer journey from consultation to aftercare. Conduct and manage both in-studio and virtual consultations with the design team and clients. Ensure all customers receive timely aftercare follow-ups, encouraging repeat visits. Handle customer feedback, resolve complaints professionally, and escalate issues when necessary. Maintain a studio ambiance consistent with Aliens Tattoo’s brand vibe—vibrant, welcoming, and professional. 3. Studio Operations Management Oversee all day-to-day operations, including appointment scheduling, artist allocation, and adherence to hygiene & safety protocols. Open and close the studio per SOP, ensuring all operational checklists are completed. Maintain cleanliness, music, lighting, and branding elements as per brand guidelines. Monitor and manage inventory—request supplies, track usage, and control costs. Manage petty cash, expense reporting, and ensure accurate daily reconciliation of cash, card, and UPI payments. Ensure all operations comply with health, safety, and legal regulations, including data protection 4. Team Leadership & Development Supervise and mentor artists, coordinators, and support staff, ensuring high morale and performance. Create and manage shift schedules to ensure optimal staff coverage. Conduct daily briefings to align the team on bookings, targets, and special requirements. Facilitate skill development training sessions for artists and coordinators, including sales techniques, hygiene standards, and customer service excellence. Foster a positive, inclusive, and collaborative work environment that reflects the company’s culture. Address team conflicts promptly and maintain a healthy, respectful work atmosphere 5. Financial & Data Management Manage and monitor the studio P&L, ensuring profitability through cost control and revenue growth. Prepare budgets, track variances, and implement corrective actions when necessary. Maintain accurate CRM records for leads, consultations, and customer history. Provide daily, weekly, and monthly reports to the reporting manager on sales, operations, and customer satisfaction metrics. Key Skills & Competencies Strong sales and negotiation skills with a proven track record of meeting targets. Excellent communication and interpersonal skills. Leadership and people management abilities with a motivational approach. Strong problem-solving and conflict resolution skills. Organised, detail-oriented, and able to multitask effectively. Customer-first mindset with the ability to create memorable experiences. Proficiency in CRM tools and comfort with data-driven decision-making. Qualifications & Experience 2–4 years in retail sales, operations, or a premium/luxury customer-facing role. Experience managing a team in a fast-paced, service driven environment. Basic understanding of inventory and finance management. Track record of delivering revenue growth and high customer satisfaction. Performance KPIs Monthly revenue achievement vs target. Lead-to-booking conversion rate. Customer satisfaction & feedback scores. Timeliness of design delivery. Inventory accuracy and cost control. Adherence to brand SOPs and hygiene standards. Job Type: Full-time Pay: ₹30,000.00 - ₹50,000.00 per month Benefits: Provident Fund
Role Overview: We are looking for a detail-oriented and proactive Admin & Facilities Manager to oversee all administrative, facility, and operational support functions across our studios/offices. Your role will ensure smooth day-to-day operations by managing utilities, maintenance, procurement, IT assets, travel, and overall workplace administration. Key Responsibilities Facility & Infrastructure Management Oversee utilities (electricity, water supply, AC’s, water purifiers, pest control, etc.). Manage AMCs for equipment (AC, water purifier, etc.). Supervise repairs, maintenance, and vendor coordination. Conduct housekeeping and cleaning audits to maintain hygiene standards. Administration & Workplace Support Manage printing, paperwork, and official documentation. Arrange guest/customer needs including stay, snacks, and basic hospitality. Supervise ACU team and maintain checklists for daily tasks. IT & Asset Management Manage IT assets (allocation, maintenance, tracking). Maintain and audit other company assets. Coordinate with IT vendors for troubleshooting and upgrades. Procurement & Vendor Management Handle end-to-end procurement and purchase processes. Manage vendor relationships, contracts, and negotiations. Track renewals of AMCs, service agreements, and procurement needs Inventory Management Maintain stock of consumables, merchandise, aftercare, and studio essentials. Track inward/outward movement of materials across studios. Conduct periodic inventory audits (monthly/quarterly). Prevent stock-outs through timely procurement and forecasting. Coordinate with finance for reconciliation of stock and purchases. HR & Travel Support Provide admin support during employee onboarding. Manage bookings for travel tickets, hotels, and related logistics. Requirements B.Com/BBA with 5+ years of experience in administration or facilities management. Strong knowledge of vendor management, procurement, and AMC handling. Familiarity with asset management practices. Excellent communication, negotiation, and multitasking skills. Proficiency in Google Workspace, and MS Office. S trong problem-solving skills with the ability to manage multiple priorities. Job Type: Full-time Pay: ₹45,000.00 - ₹55,000.00 per month Benefits: Provident Fund Work Location: In person
About Us Aliens Tattoo is a high-energy, vibrant, privately held organization with a remarkable 150 Cr. valuation. As one of the fastest-growing chains of tattoo studios globally, we deliver premium tattoo art and education services across India. Our Mumbai headquarters is home to 160+ team players from marketing, sales, support, customer delight, HR, IT, operations, finance, and beyond, all working together to create an unforgettable tattooing experience for our customers. Copywriter We are looking for a creative and strategic Copywriter with a sharp eye for impactful, persuasive, and engaging brand messaging. This role requires a deep understanding of brand voice, tonality, and personality to craft compelling marketing copy that resonates with audiences. The ideal candidate excels at transforming campaign briefs into powerful, conversion-driven messaging, bringing stories to life through creative marketing communication. They will play a crucial role in ensuring consistent, compelling brand storytelling across all platforms. This role is 70% copywriting—focused on crafting short, high-impact content for digital and print media, including ads, campaign lines, headlines, and social media. The remaining 30% involves long-form writing, supporting storytelling when needed to enhance brand narratives. The candidate must be skilled in delivering sharp, attention-grabbing copy that strengthens brand presence and drives engagement. Responsibilities Create compelling, conversion-driven copy for ad campaigns, social media, landing pages, website headlines, email marketing, and product descriptions. Transform campaign briefs into clear, creative, and impactful messaging, ensuring alignment with brand objectives. Craft short, high-impact marketing copy, including taglines, campaign slogans, CTAs, and punchy headlines that resonate with the target audience. Work closely with designers, strategists, and marketers to ensure cohesive messaging across all platforms. Maintain a strong, consistent brand voice and tonality, adapting messaging to different campaigns and audiences. Contribute to brand storytelling, helping refine the brand’s personality and communication style. Brainstorm and conceptualize marketing campaigns, content ideas, and brand narratives with the creative team. Edit and refine copy to ensure clarity, conciseness, and emotional appeal. Qualifications 5+ years of experience in copywriting, preferably in a creative agency, media, or brand marketing role. Strong portfolio showcasing ad copies, campaign messaging, brand voice execution, and social media content. Expertise in short-form, high-impact copywriting, including social media captions, email subject lines, website headlines, and ad creatives. Ability to take a campaign brief and convert it into engaging, on-brand messaging. Strong understanding of brand identity, tone of voice, and personality, with the ability to adapt messaging to different platforms and audiences. Experience creating Instagram carousel content and educational marketing materials. Exceptional storytelling skills with a sharp, persuasive writing style. Collaborative mindset, working closely with designers, marketers, and content strategists to execute creative campaigns. Strong organizational skills, ability to manage multiple projects and meet deadlines. Prior experience in a marketing agency or similar fast-paced environment is a plus. * Job Type: Full-time Pay: ₹35,000.00 - ₹500,000.00 per month Benefits: Provident Fund
Mission The Studio Manager is a dynamic, motivated, and experienced professional responsible for leading the studio to operational and financial excellence while ensuring an immersive, premium customer experience. This role blends sales leadership, operational management, and team mentorship, with the ultimate goal of upholding Aliens Tattoo’s brand standards and driving business growth. The Studio Manager will oversee day-to-day operations, lead artists and coordinators, maintain P&L accountability, ensure exceptional hygiene and ambiance, and foster a culture of creativity, professionalism, and high performance. Key Responsibilities 1. Sales & Revenue Growth Achieve and exceed monthly revenue targets for the studio. Convert consultations and walk-in leads into confirmed bookings with a strong focus on upselling premium designs, services, and aftercare products. Maintain a lead-to-booking conversion rate in line with company benchmarks. Coordinate with the HQ sales, contact centre, and marketing teams for lead follow-ups and promotional activities. Track and report sales metrics daily; identify and act on opportunities to improve results. Develop and implement local sales strategies and brand collaborations to increase visibility and attract new customers. 2. Customer Experience Excellence Deliver a personalised, premium, and immersive customer journey from consultation to aftercare. Conduct and manage both in-studio and virtual consultations with the design team and clients. Ensure all customers receive timely aftercare follow-ups, encouraging repeat visits. Handle customer feedback, resolve complaints professionally, and escalate issues when necessary. Maintain a studio ambiance consistent with Aliens Tattoo’s brand vibe—vibrant, welcoming, and professional. 3. Studio Operations Management Oversee all day-to-day operations, including appointment scheduling, artist allocation, and adherence to hygiene & safety protocols. Open and close the studio per SOP, ensuring all operational checklists are completed. Maintain cleanliness, music, lighting, and branding elements as per brand guidelines. Monitor and manage inventory—request supplies, track usage, and control costs. Manage petty cash, expense reporting, and ensure accurate daily reconciliation of cash, card, and UPI payments. Ensure all operations comply with health, safety, and legal regulations, including data protection 4. Team Leadership & Development Supervise and mentor artists, coordinators, and support staff, ensuring high morale and performance. Create and manage shift schedules to ensure optimal staff coverage. Conduct daily briefings to align the team on bookings, targets, and special requirements. Facilitate skill development training sessions for artists and coordinators, including sales techniques, hygiene standards, and customer service excellence. Foster a positive, inclusive, and collaborative work environment that reflects the company’s culture. Address team conflicts promptly and maintain a healthy, respectful work atmosphere 5. Financial & Data Management Manage and monitor the studio P&L, ensuring profitability through cost control and revenue growth. Prepare budgets, track variances, and implement corrective actions when necessary. Maintain accurate CRM records for leads, consultations, and customer history. Provide daily, weekly, and monthly reports to the reporting manager on sales, operations, and customer satisfaction metrics. Key Skills & Competencies Strong sales and negotiation skills with a proven track record of meeting targets. Excellent communication and interpersonal skills. Leadership and people management abilities with a motivational approach. Strong problem-solving and conflict resolution skills. Organised, detail-oriented, and able to multitask effectively. Customer-first mindset with the ability to create memorable experiences. Proficiency in CRM tools and comfort with data-driven decision-making. Qualifications & Experience 2–4 years in retail sales, operations, or a premium/luxury customer-facing role. Experience managing a team in a fast-paced, service driven environment. Basic understanding of inventory and finance management. Track record of delivering revenue growth and high customer satisfaction. Performance KPIs Monthly revenue achievement vs target. Lead-to-booking conversion rate. Customer satisfaction & feedback scores. Timeliness of design delivery. Inventory accuracy and cost control. Adherence to brand SOPs and hygiene standards. Job Type: Full-time Pay: ₹30,000.00 - ₹50,000.00 per month Benefits: Provident Fund
About Us Aliens Tattoo is a high-energy, vibrant, privately held organization with a remarkable 150 Cr. valuation. As one of the fastest-growing chains of tattoo studios globally, we deliver premium tattoo art and education services across India. Our Mumbai headquarters is home to 160+ team players from marketing, sales, support, customer delight, HR, IT, operations, finance, and beyond, all working together to create an unforgettable tattooing experience for our customers. Copywriter We are looking for a creative and strategic Copywriter with a sharp eye for impactful, persuasive, and engaging brand messaging. This role requires a deep understanding of brand voice, tonality, and personality to craft compelling marketing copy that resonates with audiences. The ideal candidate excels at transforming campaign briefs into powerful, conversion-driven messaging, bringing stories to life through creative marketing communication. They will play a crucial role in ensuring consistent, compelling brand storytelling across all platforms. This role is 70% copywriting—focused on crafting short, high-impact content for digital and print media, including ads, campaign lines, headlines, and social media. The remaining 30% involves long-form writing, supporting storytelling when needed to enhance brand narratives. The candidate must be skilled in delivering sharp, attention-grabbing copy that strengthens brand presence and drives engagement. Responsibilities Create compelling, conversion-driven copy for ad campaigns, social media, landing pages, website headlines, email marketing, and product descriptions. Transform campaign briefs into clear, creative, and impactful messaging, ensuring alignment with brand objectives. Craft short, high-impact marketing copy, including taglines, campaign slogans, CTAs, and punchy headlines that resonate with the target audience. Work closely with designers, strategists, and marketers to ensure cohesive messaging across all platforms. Maintain a strong, consistent brand voice and tonality, adapting messaging to different campaigns and audiences. Contribute to brand storytelling, helping refine the brand’s personality and communication style. Brainstorm and conceptualize marketing campaigns, content ideas, and brand narratives with the creative team. Edit and refine copy to ensure clarity, conciseness, and emotional appeal. Qualifications 5+ years of experience in copywriting, preferably in a creative agency, media, or brand marketing role. Strong portfolio showcasing ad copies, campaign messaging, brand voice execution, and social media content. Expertise in short-form, high-impact copywriting, including social media captions, email subject lines, website headlines, and ad creatives. Ability to take a campaign brief and convert it into engaging, on-brand messaging. Strong understanding of brand identity, tone of voice, and personality, with the ability to adapt messaging to different platforms and audiences. Experience creating Instagram carousel content and educational marketing materials. Exceptional storytelling skills with a sharp, persuasive writing style. Collaborative mindset, working closely with designers, marketers, and content strategists to execute creative campaigns. Strong organizational skills, ability to manage multiple projects and meet deadlines. Prior experience in a marketing agency or similar fast-paced environment is a plus. * Job Type: Full-time Pay: ₹35,000.00 - ₹500,000.00 per month Benefits: Provident Fund
Studio Manager – Aliens Tattoo Mission The Studio Manager is a dynamic, motivated, and experienced professional responsible for leading the studio to operational and financial excellence while ensuring an immersive, premium customer experience. This role blends sales leadership, operational management, and team mentorship, with the ultimate goal of upholding Aliens Tattoo’s brand standards and driving business growth. The Studio Manager will oversee day-to-day operations, lead artists and coordinators, maintain P&L accountability, ensure exceptional hygiene and ambiance, and foster a culture of creativity, professionalism, and high performance. Key Responsibilities 1. Sales & Revenue Growth Achieve and exceed monthly revenue targets for the studio. Convert consultations and walk-in leads into confirmed bookings with a strong focus on upselling premium designs, services, and aftercare products. Maintain a lead-to-booking conversion rate in line with company benchmarks. Coordinate with the HQ sales, contact centre, and marketing teams for lead follow-ups and promotional activities. Track and report sales metrics daily; identify and act on opportunities to improve results. Develop and implement local sales strategies and brand collaborations to increase visibility and attract new customers. 2. Customer Experience Excellence Deliver a personalised, premium, and immersive customer journey from consultation to aftercare. Conduct and manage both in-studio and virtual consultations with the design team and clients. Ensure all customers receive timely aftercare follow-ups, encouraging repeat visits. Handle customer feedback, resolve complaints professionally, and escalate issues when necessary. Maintain a studio ambiance consistent with Aliens Tattoo’s brand vibe—vibrant, welcoming, and professional. 3. Studio Operations Management Oversee all day-to-day operations, including appointment scheduling, artist allocation, and adherence to hygiene & safety protocols. Open and close the studio per SOP, ensuring all operational checklists are completed. Maintain cleanliness, music, lighting, and branding elements as per brand guidelines. Monitor and manage inventory—request supplies, track usage, and control costs. Manage petty cash, expense reporting, and ensure accurate daily reconciliation of cash, card, and UPI payments. Ensure all operations comply with health, safety, and legal regulations, including data protection 4. Team Leadership & Development Supervise and mentor artists, coordinators, and support staff, ensuring high morale and performance. Create and manage shift schedules to ensure optimal staff coverage. Conduct daily briefings to align the team on bookings, targets, and special requirements. Facilitate skill development training sessions for artists and coordinators, including sales techniques, hygiene standards, and customer service excellence. Foster a positive, inclusive, and collaborative work environment that reflects the company’s culture. Address team conflicts promptly and maintain a healthy, respectful work atmosphere 5. Financial & Data Management Manage and monitor the studio P&L, ensuring profitability through cost control and revenue growth. Prepare budgets, track variances, and implement corrective actions when necessary. Maintain accurate CRM records for leads, consultations, and customer history. Provide daily, weekly, and monthly reports to the reporting manager on sales, operations, and customer satisfaction metrics. Key Skills & Competencies Strong sales and negotiation skills with a proven track record of meeting targets. Excellent communication and interpersonal skills. Leadership and people management abilities with a motivational approach. Strong problem-solving and conflict resolution skills. Organised, detail-oriented, and able to multitask effectively. Customer-first mindset with the ability to create memorable experiences. Proficiency in CRM tools and comfort with data-driven decision-making. Qualifications & Experience 2–4 years in retail sales, operations, or a premium/luxury customer-facing role. Experience managing a team in a fast-paced, service driven environment. Basic understanding of inventory and finance management. Track record of delivering revenue growth and high customer satisfaction. Performance KPIs Monthly revenue achievement vs target. Lead-to-booking conversion rate. Customer satisfaction & feedback scores. Timeliness of design delivery. Inventory accuracy and cost control. Adherence to brand SOPs and hygiene standards. Job Type: Full-time Pay: ₹35,000.00 - ₹50,000.00 per month Benefits: Provident Fund
Mission As a Executive Sales Representative (Career Counselor) at Aliens Tattoo School, you are more than just a point of contact — you are the gateway to a student’s transformation. Your mission is to inspire, guide, and convert aspiring artists into confident professionals by connecting them with the right creative program. This role blends sales excellence, empathetic counseling, and precision-driven lead management to drive admissions and ensure an exceptional onboarding experience for every student. You will be responsible for converting inquiries into enrollments, managing your lead funnel efficiently, and supporting students throughout their decision-making journey, all while contributing to the school's growth and brand reputation. Key Responsibilities 1. Admissions & Sales Conversion Achieve and exceed monthly enrollment targets through effective sales pitches and follow-ups. Convert inquiries and leads into confirmed enrollments by understanding student aspirations and matching them with appropriate courses. Conduct engaging virtual or telephonic counseling presentations to inspire student confidence and drive enrollment. Handle objections, counsel students and parents effectively, and close admissions independently. Promote course upgrades, repeat enrollments, and referrals from existing students. 2. Lead Management & CRM Discipline Own your admissions pipeline end-to-end — from first inquiry to final enrollment. Maintain accurate, up-to-date CRM records (Zoho) with complete tagging, notes, and status updates. Execute timely follow-ups with zero overdue tasks in the system. Use the Ozonetel dialer and Gupshup platform to manage outbound and inbound calls. Conduct lead mining to identify new opportunities from existing databases. 3. Presentation Scheduling & Attendance Book and schedule career counseling presentations with precision, avoiding overlaps or missed slots. Confirm attendance prior to scheduled sessions to minimize no-shows. Follow up on missed presentations and reschedule with urgency to ensure continuity in the sales funnel. 4. Collaboration & Handovers Align with mentors and team leaders to ensure student expectations are met post enrollment. Seamlessly coordinate with other departments (placements, retention, etc.) and ensure timely lead handovers with full CRM updates. Maintain high-quality student experience throughout their journey, contributing to high Net Promoter Scores (NPS). 5. Reporting & Quality Assurance Submit daily EOD reports on calls, follow-ups, conversions, and overdue actions. Review weekly QA feedback, incorporate learnings, and work on continuous improvement. Maintain hygiene in communication, data entry, and professional interaction standards. Key Skills & Competencies Sales-Driven Approach – Goal-oriented with a track record of hitting or exceeding sales targets. Outstanding Communication – Clear, persuasive, and empathetic verbal and written skills. CRM Mastery – Comfortable with Zoho CRM, dialers, and Google Workspace tools. Counseling & Negotiation – Ability to build trust, understand student needs, and influence decisions confidently. Ownership & Accountability – Takes full responsibility for lead nurturing, conversions, and task closure. Agility & Decision-Making – Fast, focused decision-making to maintain momentum in the admissions pipeline. Qualifications & Experience 1–3 years of experience in inside sales, edtech counseling, admissions, or telesales. Proven success in achieving revenue or enrollment targets. Experience with CRM tools and a structured sales funnel. Background in education, career counseling, or creative industries is a plus. Performance KPIs Monthly enrollment targets achieved vs. assigned. Inquiry-to-presentation and presentation-to-enrollment conversion rates. Zero overdue follow-ups and CRM task completion rate. Call quality and CRM hygiene QA scores. Net Promoter Score (NPS) and student satisfaction ratings. Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Provident Fund
Mission As a Executive Sales Representative (Career Counselor) at Aliens Tattoo School, you are more than just a point of contact — you are the gateway to a student’s transformation. Your mission is to inspire, guide, and convert aspiring artists into confident professionals by connecting them with the right creative program. This role blends sales excellence, empathetic counseling, and precision-driven lead management to drive admissions and ensure an exceptional onboarding experience for every student. You will be responsible for converting inquiries into enrollments, managing your lead funnel efficiently, and supporting students throughout their decision-making journey, all while contributing to the school's growth and brand reputation. Key Responsibilities 1. Admissions & Sales Conversion Achieve and exceed monthly enrollment targets through effective sales pitches and follow-ups. Convert inquiries and leads into confirmed enrollments by understanding student aspirations and matching them with appropriate courses. Conduct engaging virtual or telephonic counseling presentations to inspire student confidence and drive enrollment. Handle objections, counsel students and parents effectively, and close admissions independently. Promote course upgrades, repeat enrollments, and referrals from existing students. 2. Lead Management & CRM Discipline Own your admissions pipeline end-to-end — from first inquiry to final enrollment. Maintain accurate, up-to-date CRM records (Zoho) with complete tagging, notes, and status updates. Execute timely follow-ups with zero overdue tasks in the system. Use the Ozonetel dialer and Gupshup platform to manage outbound and inbound calls. Conduct lead mining to identify new opportunities from existing databases. 3. Presentation Scheduling & Attendance Book and schedule career counseling presentations with precision, avoiding overlaps or missed slots. Confirm attendance prior to scheduled sessions to minimize no-shows. Follow up on missed presentations and reschedule with urgency to ensure continuity in the sales funnel. 4. Collaboration & Handovers Align with mentors and team leaders to ensure student expectations are met post enrollment. Seamlessly coordinate with other departments (placements, retention, etc.) and ensure timely lead handovers with full CRM updates. Maintain high-quality student experience throughout their journey, contributing to high Net Promoter Scores (NPS). 5. Reporting & Quality Assurance Submit daily EOD reports on calls, follow-ups, conversions, and overdue actions. Review weekly QA feedback, incorporate learnings, and work on continuous improvement. Maintain hygiene in communication, data entry, and professional interaction standards. Key Skills & Competencies Sales-Driven Approach – Goal-oriented with a track record of hitting or exceeding sales targets. Outstanding Communication – Clear, persuasive, and empathetic verbal and written skills. CRM Mastery – Comfortable with Zoho CRM, dialers, and Google Workspace tools. Counseling & Negotiation – Ability to build trust, understand student needs, and influence decisions confidently. Ownership & Accountability – Takes full responsibility for lead nurturing, conversions, and task closure. Agility & Decision-Making – Fast, focused decision-making to maintain momentum in the admissions pipeline. Qualifications & Experience 1–3 years of experience in inside sales, edtech counseling, admissions, or telesales. Proven success in achieving revenue or enrollment targets. Experience with CRM tools and a structured sales funnel. Background in education, career counseling, or creative industries is a plus. Performance KPIs Monthly enrollment targets achieved vs. assigned. Inquiry-to-presentation and presentation-to-enrollment conversion rates. Zero overdue follow-ups and CRM task completion rate. Call quality and CRM hygiene QA scores. Net Promoter Score (NPS) and student satisfaction ratings. Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Provident Fund
Job Summary: We are looking for a motivated and detail-oriented Accounts Intern to join our Finance team. This internship will provide you with hands-on experience in various accounting and financial operations. You will work closely with our finance professionals to support daily accounting tasks and gain exposure to real-world financial processes. Key Responsibilities: Assist in day-to-day accounting operations and data entry Sales and Purchase entries. Help with bank reconciliations and ledger maintenance Support month-end and year-end closing processes Organize and maintain accounting documents and files Assist with auditing and compliance tasks as needed Perform other duties as assigned by the finance team Requirements: Currently pursuing a degree in Accounting, Finance, Commerce, or a related field Basic understanding of accounting principles and financial reporting Proficiency in MS Excel and familiarity with accounting software Tally / Zoho is a plus Good attention to detail and accuracy Strong organizational and time management skills Ability to work independently and as part of a team Eagerness to learn and take initiative What You'll Gain: Practical experience in accounting and financial operations Mentorship and learning opportunities from experienced professionals Certificate of Internship upon successful completion Job Types: Full-time, Part-time, Fresher, Internship Pay: ₹10,000.00 - ₹15,000.00 per month Work Location: In person
Job Summary: We are looking for a motivated and detail-oriented Accounts Intern to join our Finance team. This internship will provide you with hands-on experience in various accounting and financial operations. You will work closely with our finance professionals to support daily accounting tasks and gain exposure to real-world financial processes. Key Responsibilities: Assist in day-to-day accounting operations and data entry Sales and Purchase entries. Help with bank reconciliations and ledger maintenance Support month-end and year-end closing processes Organize and maintain accounting documents and files Assist with auditing and compliance tasks as needed Perform other duties as assigned by the finance team Requirements: Currently pursuing a degree in Accounting, Finance, Commerce, or a related field Basic understanding of accounting principles and financial reporting Proficiency in MS Excel and familiarity with accounting software Tally / Zoho is a plus Good attention to detail and accuracy Strong organizational and time management skills Ability to work independently and as part of a team Eagerness to learn and take initiative What You'll Gain: Practical experience in accounting and financial operations Mentorship and learning opportunities from experienced professionals Certificate of Internship upon successful completion Job Types: Full-time, Part-time, Fresher, Internship Pay: ₹10,000.00 - ₹15,000.00 per month Work Location: In person