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Lodha Group
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Customer Experience Delivery

Customer Experience Delivery

Lodha Group

4 - 6 years

9 - 13 Lacs

Mumbai

Posted:3 weeks ago| Platform:

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Skills Required

data cleansing Data analysis Analytical Market intelligence Presales Predictive modeling Data quality Customer service data visualization Analytics

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking a seasoned Data Analyst with a proven background in renowned analytics firms such as MuSigma, EXL, Fractal, or similar- This role requires a deep analytical mindset, problem-solving prowess, and the ability to unravel meaningful insights from data- You will work individually (reporting to Sales Strategy) and collaborate closely with Presales team, leverage complex data sets, and contribute to data-driven strategies that drive Lodha Groups Presales team s success-

Responsibilities:

Market Intelligence (Pre-Sales):
- Collaborate with Pre-Sales, Sales and Marketing teams to understand customer behavior, preferences, and demand patterns to enable better sourcing
- Provide actionable insights derived from data analysis to enable better customer targeting
Data Visualization and Reporting:
- Create visually compelling dashboards, reports, and presentations using tools like Tableau, Power BI, etc-, to convey complex insights to stakeholders
- Craft intuitive visualizations to support strategic discussions and presentations
Predictive Modeling:
- Design, validate, and refine predictive models to anticipate market trends, and customer preferences-
- Employ advanced analytical techniques to drive actionable insights from historical and real-time data-
Data Quality Initiatives:
- Contribute to data cleansing, transformation, and quality enhancement initiatives-

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Lodha Group

Real Estate Development

Thane

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Customer Experience Delivery