Customer Care Payroll - (US Payroll)

Job Description

Position : Customer Payroll Specialist Location: Hyderabad Experience: 3-10 yrs Type: Full-time Shift : Night shift/US Shift About the Role: We are looking for a detail-oriented Payroll Process Specialist to join our team. In this role, you will handle the entire payroll process for a US-based client to ensure employees are paid correctly and on time. The ideal candidate should have good analytical skills, knowledge of payroll systems, and the ability to work well in a fast-paced environment. Key Responsibilities: Address payroll issues, handle employee queries, and assist with incoming calls for payroll help. Manage end-to-end payroll for all employees, ensuring accuracy and compliance with company policies. Check employee data, including attendance, work hours, and wage rates. Calculate wages, bonuses, and deductions like taxes, benefits, and other withholdings. Address payroll issues and employee queries. Keep payroll records up-to-date and generate reports as needed. Ensure payroll complies with US legal and tax rules. Help with the annual audit by providing payroll details and documents. Stay updated on changes in US payroll laws and practices. Skills and Qualifications: 3+ years of experience in payroll processing or a similar role. Good communication skills to resolve payroll issues with employees. Skilled in using payroll software and MS Excel. Strong knowledge of US payroll rules, tax laws, and compliance. Excellent attention to detail and problem-solving skills. Good organizational and time management skills. Able to handle sensitive and confidential information. Any degree (Accounting, Finance, Business Administration preferred) Willingness to work in night shift.