Customer Care Executive

0 years

0 Lacs

Posted:1 month ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

We build future-ready technology solutions for the transportation and logistics industry. Zapbuild is committed to helping industry players move forward with adaptive and innovative solutions to thrive in rapidly transforming supply chains. Whether focusing on sustainability goals, leveraging new technologies for efficient logistics, or reducing supply chain costs, our goal is to keep you ahead of the curve. We ensure that you are fully equipped for upcoming challenges, advancements, and changes to your supply chain.


Role Description

This is a full-time on-site role for a Customer Care Executive, located in Chandigarh. The Customer Care Executive will be responsible for day-to-day tasks including managing customer support, ensuring customer satisfaction, delivering excellent customer service, and effectively communicating with clients. The role also involves supporting sales activities and contributing to the overall customer experience.


Qualifications

  • Customer Support, Customer Satisfaction, and Customer Service skills
  • Excellent Communication skills
  • Sales support skills
  • Strong problem-solving and interpersonal skills
  • Ability to work efficiently in a team
  • Bachelor's degree in a relevant field is preferred

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