Customer Care Executive- US Process

1 - 3 years

2 - 4 Lacs

Posted:19 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Designation: Executive - US Support

Exp: 1-3 yrs (International BPO is must)

Qualification: Any graduate

Salary upto 40K Gross + PF+ Health Insurance

Location: Vikhroli West (Near Kailas Complex)

Purely night shifts + Only Male Candidates preferred.

Role:

1. Attending inbounds calls from customer on support numbers.

2. Maintaining quality parameters & provide accurate information related to the query.

3. Handle customer complaints / provide appropriate solutions & alternatives within the time limits, followup to the solutions

4. Replying to emails received from the customers.

If your profile is relevant please do share your on jobs@odexglobal.com / hr@odexglobal.com

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