Customer Care Executive

Software Company

0 - 3 years

1 - 2 Lacs

visakhapatnam

Posted:12 hours ago| Platform:

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Skills Required

executive customer care email support customer service non voice process chat support non voice email process communication skills customer support uk shift uk process interpersonal skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

Provide exceptional customer service through various channels such as chat support, email support, and non-voice processes.
Handle customer inquiries and resolve issues in a timely and professional manner.
Work on UK shifts (24/7) with flexibility to adapt to changing schedules.
Collaborate with team members to achieve process goals and objectives.
Maintain accurate records of customer interactions using CRM software.

Desired Candidate Profile

0-3 years of experience in BPO or call center environment.
Excellent communication skills for effective interaction with customers over phone or email.
Strong interpersonal skills for building strong relationships with colleagues and customers.
Ability to work independently in a fast-paced environment while meeting deadlines.

**CONTACT DETAILS

Send Resume: career@mediaflex.ai

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