Posted:3 hours ago|
Platform:
Work from Office
Full Time
Customer service ( Voice process)
* Handle inbound/outbound calls professionally to resolve customer queries and issues.
* Provide accurate information about product, servicers, policies, and procedures.
* Provide accurate information about product, services, policies, and procedures.
* Follow up on unresolved queries to ensure customer satisfaction.
Sales (voice Process)
* Make Outbound calls to potential or existing customer to generate leads or close sales.
*Understand customer needs and recommend suitable products or services.
*Stay updated on product knowledge, promotion, and competitors.
Globiva
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