Roles and Responsibilities Provide exceptional customer service to resolve customer queries and concerns. Work on an outbound process to generate leads and convert them into paying customers. Maintain accurate records of all interactions with customers using CRM software. Handle international calls from clients across various countries, including US sales and processing. Desired Candidate Profile 0-1 years of experience in BPO sales or international calling industry. Strong English language proficiency (written & spoken). Ability to work flexible shifts, including night shifts (US time zone). Basic knowledge of computer applications and internet usage.