Roles and Responsibilities Provide exceptional customer service to resolve customer queries and concerns. Work on an outbound process to generate leads and convert them into paying customers. Maintain accurate records of all interactions with customers using CRM software. Handle international calls from clients across various countries, including US sales and processing. Desired Candidate Profile 0-1 years of experience in BPO sales or international calling industry. Strong English language proficiency (written & spoken). Ability to work flexible shifts, including night shifts (US time zone). Basic knowledge of computer applications and internet usage.
Roles and Responsibilities Handle client queries related to products/services offered by the company. Resolve issues promptly and efficiently while maintaining a high level of professionalism. Collaborate with internal teams to resolve complex client concerns. Maintain accurate records of all interactions with clients using CRM software. Provide exceptional customer service support to clients through phone calls, emails, or chats. Desired Candidate Profile 0-1 year of experience in BPO/customer service industry (freshers welcome). Excellent communication skills in English language (written & spoken). Ability to work on international voice process (US process) with good accent neutralization. Proficiency in telecalling, voice processing, calling, voice support activities.