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SADHOBA STARS PVT LTD
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Customer Care Executive

Customer Care Executive

SADHOBA STARS PVT LTD

1 - 5 years

0 Lacs

bhubaneswar

Posted:2 weeks ago| Platform: Shine logo

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Skills Required

verbal communication written communication customer service problem solving product knowledge

Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Care Executive at our company, you will play a crucial role in managing customer interactions and ensuring a positive service experience. Your responsibilities will include handling inbound and outbound customer calls, emails, and chats professionally. Resolving customer complaints, providing appropriate solutions, and following up to ensure resolution will be a key part of your daily tasks. You will also be responsible for educating customers about our products, services, and updates to enhance their overall experience. We are looking for a proactive and empathetic individual who can represent our brand effectively, focusing on enhancing customer satisfaction and building strong customer loyalty. Excellent verbal and written communication skills are essential for this role, along with a minimum qualification of graduation. The position is open to female candidates only, and fluency in multiple languages is considered a plus. Knowledge of our company's products and services is also required. This is a full-time, permanent position with benefits such as cell phone reimbursement, commuter assistance, and internet reimbursement. The schedule may include day shifts, fixed shifts, and weekend availability. Proficiency in Hindi and English is preferred for effective communication with customers. If you are passionate about customer service and enjoy interacting with people, we encourage you to apply for this rewarding opportunity to be a part of our dedicated team.,

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Customer Care Executive