Customer Care Executive

Job Description

Company Description Protrainy is a rapidly growing E-learning start-up in India that offers high-quality interactive classes and training programs for Civil Engineering students and professionals. Established in 2019, Protrainy aims to equip engineers with practical skills through courses on ETABS, PRIMAVERA, STRUCTURAL DESIGN, AUTODESK REVIT, and more. One of its key innovations is the INDUSTRY READY assessment, allowing users to test their skills against industry standards. For more information, visit www.protrainy.com. Role Description This is a full-time on-site role for a Customer Care Executive, located in Bhubaneswar. The Customer Care Executive will be responsible for providing top-notch customer support, ensuring customer satisfaction, addressing customer service inquiries, and effectively communicating with clients. The role also involves supporting sales initiatives. Qualifications Customer Support, Customer Satisfaction, and Customer Service skills Strong Communication abilities Sales skills Excellent problem-solving and interpersonal skills Ability to work well in a team-oriented environment Bachelor's degree in Business Administration, Marketing, or relevant field is a plus Previous experience in customer service or related roles is an advantage Show more Show less