Customer Care Executive

Role Overview: As a Customer Care Executive at NRL Hyundai located in Karnal, your primary responsibility will involve handling day-to-day customer interactions, addressing concerns, and providing information regarding the products and services offered by the company. Your role will focus on managing customer inquiries, ensuring high levels of customer satisfaction, coordinating effectively with the sales team, and maintaining accurate records of customer interactions. Key Responsibilities: - Interact with customers on a daily basis to address their concerns and provide information about products and services - Manage customer inquiries promptly and efficiently to ensure a high level of customer satisfaction - Coordinate effectively with the sales team to enhance customer experience and drive sales - Maintain detailed records of customer interactions to track customer feedback and preferences Qualification Required: - Possess strong Customer Support, Customer Satisfaction, and Customer Service skills - Demonstrate excellent communication skills to interact effectively with customers and colleagues - Showcase sales skills and ability to coordinate seamlessly with the sales team - Exhibit exceptional interpersonal skills to build rapport with customers and resolve issues efficiently - Ability to multitask and work effectively under pressure to meet customer needs - Previous experience in the automotive industry would be advantageous - Hold a Bachelor's degree in Business Administration or a related field Join NRL Hyundai in Agra, Uttar Pradesh, India, and be a part of a dynamic and customer-centric organization committed to delivering quality service and a seamless customer experience.,