Customer Care Executive

Job description:

Job Title: Sales Support Executive
Experience Required: Minimum 1-2 years. Freshers are also welcome
Salary: Up to ₹25,000 per month
Notice Period: 15 days to maximum of 1 month

Job Location: Mohali
Employment Type: Full-time

Key Responsibilities:

• Handle customer queries and provide effective support to the sales team.
• Assist in preparing quotations, discount calculations, and approvals.
• Manage order processing, invoicing, and follow-ups with clients.
• Maintain and update sales data in ERP systems and prepare regular MIS reports.
• Coordinate with internal departments (accounts, logistics, production) to ensure smooth execution of orders.
• Track and monitor customer accounts, pending payments, and order status.
• Support sales team with documentation, presentations, and day-to-day requirements.

Desired Skills & Qualifications:

• Graduate in any discipline (Commerce/Business preferred).
• 2–3 years of experience in sales coordination/sales support.
• Knowledge of ERP systems, MS Excel & MIS reporting is mandatory.
• Strong communication and customer handling skills.
• Detail-oriented with good numerical and analytical ability.
• Ability to multitask and work in a fast-paced environment.

Job Types: Full-time, Permanent

Benefits:

• Health insurance
• Provident Fund

Work Location: In person

Job Types: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person

Speak with the employer
+91 7743004520