Customer Care Executive

1 - 31 years

2 - 6 Lacs

Posted:4 days ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description for Customer Support Executive Education : - Graduation(Any) /Intermediate  Skills : Fluent communication skills in Hindi , basic English language , convincing client, Listening to queries of client and resolve it Responsibilities for customer service executive : To provide a proactive customer care service in a professional and courteous manner to the allocated clients Providing first line support to clients Interpreting client data, escalating queries and seeing these through to a resolution Liaising with other departments to solve queries Updating own knowledge on internal processes, procedures, regulations and products -and providing accurate guidance to clients at all times. Qualifications for customer service executive Recognized Degree in Business or related courses or any Bachelor Degree   Proactive with strong leadership ability Enthusiastic and self-motivated with a desire to achieve excellent service Good command of spoken and written English and Hindi Languages  Positive, pro-active attitude and flexible approach Organized, self motivated, dynamic and goal oriented.

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