Customer Care Executive

1 - 6 years

2 - 5 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Location: DLF, Gachibowli, Hyderabad

Role: International Voice Technical Support

Eligibility:

Minimum 1 year of experience in an International Voice Process

(Mandatory)

Undergraduates with relevant experience are also eligible

Communication Skills: Good English proficiency (written & verbal)

Work Mode: 5 days Work from Office (2 week-offs)

Transport: 2-way cab facility within a 25 km radius

If not opting for company cab 3,0004,000 transportation allowance for men

CTC: Up to 4.8 LPA | In-hand: 36,000

Interview Rounds: HR Versant Operations

Role & responsibilities

* Handle inbound technical support calls from international customers

* Troubleshoot Wi-Fi, modem, router, and connectivity issues

* Assist with device setup and configuration

* Document call details accurately

* Meet performance metrics (AHT, CSAT, Quality)

Hr Jyothi

9100163918

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