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Service Pluz
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Customer care executive intern

Customer care executive intern

Service Pluz

0 years

0 Lacs

Erode

Posted:3 weeks ago| Platform: GlassDoor logo

Apply

Skills Required

crm support management engagement updating database segmentation targeting schedule marketing reports analyze data service communication salesforce hubspot excel

Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for a proactive and detail-oriented CRM Intern to support our customer relationship management (CRM) activities. This role is ideal for someone who wants to learn how to manage customer databases, assist with targeted campaigns, and help improve customer engagement and retention.

Key Responsibilities:

Assist in maintaining and updating the CRM database with accurate customer information.
Support the segmentation and targeting of customer groups for various campaigns.
Help draft and schedule email marketing campaigns and customer communications.
Generate reports and analyze customer data to identify trends and opportunities.
Assist the team with day-to-day CRM tasks and projects.
Work closely with marketing, sales, and customer service teams to ensure data consistency.
Gather customer feedback and help improve CRM processes.

Requirements:

Currently pursuing a degree in Marketing, Business, Communications, or a related field.
Strong attention to detail and organizational skills.
Good communication skills (written and verbal).
Familiarity with CRM systems (like Salesforce, HubSpot, Zoho, or similar) is a plus.
Basic knowledge of MS Excel / Google Sheets.
Willingness to learn and work in a team environment.

Job Types: Full-time, Part-time, Permanent, Fresher, Internship

Pay: ₹6,000.00 - ₹8,000.00 per month

Schedule:

Day shift

Language:

Hindi (Preferred)
English (Preferred)

Work Location: In person

Speak with the employer
+91 9080057334

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