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Customer Care Executive

Customer Care Executive

CIEL HR

1 - 5 years

1 - 2 Lacs

hyderabad lucknow

Posted:4 days ago| Platform:

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Skills Required

domestic voice telecalling domestic bpo domestic calling voice process inbound voice process customer support domestic voice process bpo voice

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

* Provide product information, answer questions, and address concerns in a timely and professional manner.
* Handle customer inquiries and resolve issues via phone calls, emails, or chats.
* Meet performance targets for call handling time, resolution rates, and customer satisfaction.
* Collaborate with internal teams to resolve complex issues and improve overall customer experience.

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