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Kimberly-Clark Corporation
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Customer Care Analyst

Customer Care Analyst

Kimberly-Clark Corporation

5 - 10 years

9 - 13 Lacs

Pune

Posted:1 day ago| Platform:

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Skills Required

Order management Supply chain Analytical skills Analyst SAP Team development MS Office tools Data analytics Logistics Lean six sigma

Work Mode

Work from Office

Job Type

Full Time

Job Description

As a Customer Care Analyst at Kimberly-Clark, your analytical skills, customer-first mindset, and supply chain expertise will directly impact millions of lives and the teams that make it happen. From making sense of complex logistics to coaching team members and leading high-impact projects, your work will help ensure smooth operations and meaningful connections with customers.

About You

you're someone who thrives in complexity translating supply chain puzzles into clear, efficient workflows. You balance empathy with excellence, and team leadership with precision. you're not just customer-focused; you're customer-obsessed, always looking to raise the bar and drive meaningful results.

Here's what we're looking for in this role:

You bring at least 5+ years of relevant expertise in customer care, logistics, or supply chain.
You are comfortable working in 5:00 P.M to 2:00 A.M shifts.
you're a proactive problem-solver and influential communicator who leads by example, mentors others, and embraces a collaborative approach.
You have deep experience using SAP, Service Cloud, and Microsoft Office tools (especially Excel).
you're we'll-versed in order management, data analytics, and Lean Six Sigma principles.
you're comfortable making data-driven decisions, managing complex issues, and presenting strategic solutions to cross-functional teams.
You care deeply about team development and fostering a respectful, growth-oriented culture.

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Kimberly-Clark Corporation

Manufacturing

Irving TX

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Customer Care Analyst