141 Customer Audits Jobs - Page 4

Plant manufacturing process related to Production (Injection Moulding), Paint Shop, Assembly and Mirror shop etc. Exposure to interact with MSIL, HCIL and other automotive OEM’s Internal/ External System and Customer related audits

Experience: 9+ years of experience in Displays & Graphics Testing. Qualification: B.E/B.Tech/M.Tech. Mindset to drive and deploy technical initiatives for continuous growth. Test Automation, Requirement Based Testing and Scenario Based Testing Ability to work with different technologies available in testing and apply for Leads influences and motivates others, provides direction, removes barriers. Effectively able to resolve issues on technical front. Ability to communicate well on technical aspects and issues & Effectively interact within the team and Upstream Experience in facing technical audits (Verification, AS9100, and customer) audits Understand Aero product and product line business. Passion to explore opportunities and solutions. Able to handle teams, modules, perform some tracking and management activities, participate in requirement and test reviews and drive site level initiatives. Good understanding in avionics concepts and processes with a expertise in the field of Verification and Validation of Aerospace Displays for the BGA segment. Ability to connect theoretical aspects with actual products and engineering process/methodologies. Proficient with deep knowledge of Avionics Domain. Proficient with deep knowledge and understanding of DO 178 B / C C/C++ and Python programming knowledge Will need to understand Generative AI technology and identify opportunity for deployment in programs Good understanding of embedded systems application development and verification. Application of modern technical tools to solve difficult problems In software development and verification Capable of driving initiatives and deploying new strategies in programs Collaborate and work with Global teams in looking for continuous improvements and deploying initiatives across locations.Work with Global engineering team and provide estimations. Knowledge of new technologies like Gen AI will be good.

Summary of Job (Purpose/ objective of the job Department organogram to be enclosed) Ensuring compliance to laid down procedures (SOPs) & as per cGMP in all the departments Warehouse, Production, Engineering, QC &QA. Key Responsibilities (Performance Indicators) Ensure that the system for maintaining and calibrating critical equipment is established and implemented. Ensure that all procedures related to manufacture, packaging, testing, release and distribution are documented and are under document control Ensure that master batch production instructions are approved and documented and are under QC controls. Establish system for review of completed batch production and control records that will determine the release, approval or rejection of manufactured batches. Ensure that critical deviations are investigated and resolved through corrective and preventive (CAPA) actions. Ensure that validation master plan is documented and implemented. Ensure that validation protocols and reports are prepared, reviewed and approved. Ensure that all laboratory control records are maintained in compliance with guidelines. Inspection & approval of Raw material supplier & contract manufacturer. Review & approval of equipment qualification protocols & reports. Review & approval of change control Ensure that the stability data is available to support re-test & expiry dates and storage conditions. Ensure that internal audits are conducted and the findings are completed with corrective & preventive actions Investigation and resolution of customer complaints for corrective & preventive action Ensure that the findings of customer audits & regulatory audits are closed with corrective & preventive action Responsible for adherence to EHS policy. Training and development of team members. To ensure implementation of ISO 9000, ISO-14000, OHSAS -18000, TPM and WCM . To ensure implementation of 5S in lab and office. No. of Reportees 25-30 Qualification & Experience MSC(Chemistry/ Analytical) with 15-18 Yrs of experience in QC function of Chemical / API unit. Key Competencies ( Technical, Functional & Behavioral) Exposure to various regulatory and customer audits. Strong knowledge of quality systems / OOS investigations etc. Strong knowledge of cGMP and cGLP practices. ",

To ensure that process is carried out as per system and customer requirements. Handling customer complaints and monitor organization has met customer requirements. Responsible for yield at various stages of production processes. Authorized to stop the process in case of non conformity and work with production and process development for solutions. To ensure that identification and traceability are maintained as per requirements. Track issues, get corrective actions and ensure the closure. Raise internal NC report and ensure the closure and effectiveness. Actively participate on ECP meetings, APQP meetings and Customer complaint meetings and ensure it is effectively implemented in line. Organize Operational meetings and Quality review meetings (for yield improvements) and track actions for closure. To learn current updates and developments in the field. To perform continual improvement projects and give suggestions for improvements. Quality point of contact for any customer concerns. Recording customer complaints and acknowledge the customer with containment actions. Analysis with cross-functional team with the help of quality tools Plan corrective and preventive action against customer complaints together with the related departments. To effectively follow-up the action items related to customer complaints and ensure effective closure. To review and initiate for any process / engineering / document changes wherever necessary. Update 8D report and send to customer. To monitor and audit the effectiveness of the corrective and preventive actions. To review the RMA request from customers, Allocate RMA number and communicate to customers. To arrange / attend RMA meetings, analyze RMA rejections, plan corrective actions and to keep data, track and close the loop. To visit customers as and when required for warranty rejection analysis as well as customer complaints.

SGS AMONGST THE TOP 2000 IN THE WORLD! Company Profile: Established in 1878, SGS transformed grain trading in Europe by offering innovative agricultural inspection services. The Company was registered in Geneva as Socit Gnrale de Surveillance in 1919. Shares were first listed on (SWX) Swiss Exchange in 1985. Since 2001, we have only one class of shares consisting of registered shares. SGS is the world's leading inspection, verification, testing and certification MNC. We are recognized as the global benchmark for quality and integrity. With more than 96,000 employees, we operate a network of more than 2,600 offices and laboratories around the world. We cater quality services to 6 Businesses in India like Connectivity & Products, Health and Nutrition, Industries & Environment etc. Kindly visit our Global Website www.sgs.com a. To handle key accounts, lead large negotiations, and build long-term customer partnerships. Qualifications: a. Essential: B.E./B.Tech or MBA b. Desirable: Automotive Sales Experience c. Specialization: Key Account Management Experience Profile : Minimum Years: 4 Years ; Maximum Years : 7 years Industry/ Sector: Automotive/Testing Laboratory Scope of Job / Activities Handled: Large Account Management, Complex Sales, Revenue Growth Brief Job Description (Pls. list them in order of importance) : Develop comprehensive project plans outlining scope, objectives, timelines, resources, and budget requirements. Collaborate with key stakeholders to define project goals, deliverables, and success criteria. a. Manage large and strategic accounts b. Handle complex proposals and negotiations c. Develop long-term sales strategies d. Mentor junior sales team members Key Results Areas ( KRAs) & Key Deliverables : a. Revenue from key accounts b. Client retention c. Profitability improvement If interested please walkin on the below Mentioned address

Sona BLW Precision Forgings Limited Job Description JD Code QTY12 Department Quality Designation Engineer / Sr. Engineer Reports to DGM In Process Quality Qualification BE (Mech/EEE) Preferred industry Automotive Industries Experience 5-8 years Location Chennai JOB DESCRIPTION Job Purpose: In-process Quality Key Accountabilities / Responsibilities: Do process Audit Basic understanding of Processes Verification for APQP and PPAP elements Interpretation of Drawing and ES. Problem solving using 8D Perform DOE to understand variation, and resolve dispute. Documentation to confirm to TS 16949 Handling of measuring instruments, and use of first principle measurement techniques. Effective written and oral communication. SCR, CMC verification Long term and short term process capability study. Key Performance Indicators: Audit Compliance Internal Audit/ External Audit/Customer Audit. Internal and external Audit - Coordination TS documents in line with Current Practice, Updation of documents in line with Customer specific requirements. Driving for Improvements in the Process/Product Rejection reduction project through problem solving Techniques. Person/Competency Specification Essential:Desirable:Knowledge: Basic knowledge on Analytical Tools Basic knowledge on Quality concepts Knowledge on Quality Tools Personal SkillsAttributes: Good attitude to learn Dynamic / go getter Good communication skills Group work culture Key Functional Competencies: Capable of doing product, Process Audits Key Leadership Standards: Team member to participate in small group activities. Follow systems and be predictable Participate in other activities apart from regular work. Form NumberHR-FR-23Revision Number01OriginatorHRRevision Date27- Mar23

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity's Quality Assurance Teams are responsible for all or part of an organization's Quality Management System, including conformance and continuous improvement initiatives. They work on systemic evaluation of products, services, facilities, manufacturing or business processes, to ensure that standards of quality are being met. Develop and implement quality plans, programs and procedures using quality control statistics, lean manufacturing concepts, and six-sigma tools and analyses. They reviews, analyze and report on quality discrepancies, investigate problems and executes quality audits, and develops disposition and corrective actions for recurring discrepancies. The team works closely with manufacturing, engineering, customers, or suppliers and subcontractors to ensure requirements are met. Responsibilities Ensure process controls adherence to meet product quality requirements Handling non-conformity on shop floor and ensuring corrective actions with systematic approach Management of customer complaints & Customer audits Driving cost savings projects through problem solving approach to reduce COPQ Active participate in NPD and with proactive approach ensuring quality requirements to ensure First Time Right Preparation of Control plan, Quality Guide, Poka-Yoke Sheets etc. relevant to Quality Controls Training to shop floor team on product quality as per requirements Skill Set and Profile Hands on experience in a high-speed Metal Stamping process, Dies, press machine & other auxiliary equipment Excellent problem solving and analytical Skills Knowledge of PPAP, Control plan, FMEA, MSA & SPC Demonstrated experience of working in a fast paced and changing environment with tight deadlines Knowledge and practical experience of Six sigma Green Belt (Preferrable) Knowledge of IATF19649 & ISO 9001 standard requirements Strong technical aptitude with willingness to explore & learn new Technologies Good English communication along with hands on experience in MS Office tools Qulaification and Experience B.E./ B.Tech. in Mechanical / Production / Automobile engineering 4+ years of hands experience in an automotive high speed metal stamping operation Competencies ABOUT TE CONNECTIVITY TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, renewable energy, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 8,000 engineers, working alongside customers in approximately 140 countries. TE ensures that EVERY CONNECTION COUNTS. Learn more atwww.te.com and onLinkedIn , Facebook , WeChat, Instagram and X (formerly Twitter). WHAT TE CONNECTIVITY OFFERS: We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority! Competitive Salary Package Performance-Based Bonus Plans Health and Wellness Incentives Employee Stock Purchase Program Community Outreach Programs / Charity Events Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.

Position Assistant Manager-QA Function QA Location Bharuch;;;;;;; Reports to Head QA Summary of Job (Purpose/ objective of the job Department organogram to be enclosed) To check the Quality Assurance of the products and ensure compliance with the SOP's. Key Responsibilities (Performance Indicators) Quality professional of progressive experience with strong knowledge of Speciality Ingredient, Bulk Chemicals, Food additive/ Food supplement and API Manufacturing, Quality Management System (QMS), Qualification, Validation and other Manufacturing functions.; Documentation and Handling i.e.: Integrated Management System (IMS) (ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018), WHO-GMP, FSMS (ISO 22000), FAMI-QS, Energy Management System (EnMS), Halal, Kosher and Responsible Care and regulatory (FDCA, USFDA, MHRA).; Expertise in change control, deviation, market complaint, non-conformance investigation, vendor audit, self-inspection, gap assessment, customer audit, training, vendor management, vendor questionnaire, validation, equipment and utility system qualification. Issuance and retrieval of Batch Manufacturing Records. Control and Issuance of formats. Ensure that retention of various documents, reports and records are as per documented procedures. Issue copy of Master Batch Production Instructions to production for batch manufacture and review critical control parameters before release of the batch. No. of Reportees NA Qualification and Experience M.Sc Organic Chemistry with 3-6 yrs Key; Competencies ( Technical, Functional and Behavioral) Integrated Management System (IMS) (ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018), WHO-GMP, FSMS (ISO 22000), FAMI-QS, Energy Management System (EnMS), Halal, Kosher and Responsible Care and regulatory (FDCA, USFDA, MHRA). Knowledge of validation process. Practical experience in documentation as per various audits. Approval VP - Mfg Unit HR

Responsibilities: * Lead quality initiatives & drive continuous improvement. * Ensure compliance with customer requirements & industry standards. * Conduct regular audits, root cause analysis & corrective actions. *CQI-12 Documentation IATF Food allowance Annual bonus

Inspection as per CP Failure parts records and analysis Coordination and execution of decision for release /hold/reject parts Preparation of quality MIS on daily and monthly basis for top management Participating for internal and external audits to make sure zero non conformance Coordination of calibration of test/ measuring instruments. Coordination for completion of MSA study for test/ measuring equipment. Monitoring on- going process capability for all critical parameters Ensure compliance to customer audits, external internal audits, process system audits, Define quality instructions concern people to follow. Initiation execution of A3 and 8D problem solving methods for internal and external customers Support for NPD samples parts production and layout inspection Coordination / support for ECR implementation Qualifications BE (Automobile/Mechanical) 4 to 6 years of experience

KEY TASKS & RESPONSIBILITIES Primary contact for Packaging QA issues Monitor Packaging s overall safety and quality Ensure the completion of QA review of Packaging process orders and Packaging forms Lead packaging inventory counts Maintenance of master inspection characteristics for Packaging processes in ERP. Monitor Compliance with QMS, conducting regular audits of procedures and documentation Ensure timely entry QC Test results into ERP and co-ordinate with QA Manager on the release of dried harvest lots Develop and implement continuous improvement initiatives in Packaging operations, Coordinate with QA Manager and GMP Advisor to develop, implement, and maintain QMS systems and GMP for Packaging processes Perform risk assessments in Packaging and investigate non-compliances and deviations as required Provide direction supervision of Packaging QA Technician(s), provide training, feedback, and ensure completion of assigned tasks With help of the QA Manager, create and deliver performance targets and evaluations, including providing regular and consistent feedback to team Ensure adherence to GMP and SOPs during packing operations. Assist to QA manager during internal, external and customer audits by providing relevant records and data. Provide on-floor guidance to production teams on quality practices. Implement audit recommendations and support to QA team for closure of observations. Monitor personal hygiene and gowning in packing area. Identify, record and report deviations or non-conformances in packing activity. Ensure line/area clearance before packing startup.

-Promote BEST culture in Plant e.g. Kaizen Hungama, TPM,TQM Hour, BEST Convention etc. -Alignment with Customer / External agencies for participation in QC/TPS competitions -Review of deployment of QMS requirements across all processes within plant

Urgent Hiring for QMS Engineer in Sheet Metal Industry Exp - 5 to 8 years Internal Auditing IATF 16949:2016 , EHS,TPM, QMS , MR Responsibilities. Location - Khed , Chakan Pune. Contact no - 8408824722/9518340393 Only for Male Candidates

Sona BLW Precision Forgings Limited Job Description JD Code QTY12 Department Quality Designation Engineer / Sr. Engineer Reports to DGM In Process Quality Qualification BE (Mech/EEE) Preferred industry Automotive Industries Experience 5-8 years Location Chennai JOB DESCRIPTION Job Purpose: In-process Quality Key Accountabilities / Responsibilities: Do process Audit Basic understanding of Processes Verification for APQP and PPAP elements Interpretation of Drawing and ES. Problem solving using 8D Perform DOE to understand variation, and resolve dispute. Documentation to confirm to TS 16949 Handling of measuring instruments, and use of first principle measurement techniques. Effective written and oral communication. SCR, CMC verification Long term and short term process capability study. Key Performance Indicators: Audit Compliance Internal Audit/ External Audit/Customer Audit. Internal and external Audit - Coordination TS documents in line with Current Practice, Updation of documents in line with Customer specific requirements. Driving for Improvements in the Process/Product Rejection reduction project through problem solving Techniques. Person/Competency Specification Essential:Desirable:Knowledge: Basic knowledge on Analytical Tools Basic knowledge on Quality concepts Knowledge on Quality Tools Personal SkillsAttributes: Good attitude to learn Dynamic / go getter Good communication skills Group work culture Key Functional Competencies: Capable of doing product, Process Audits Key Leadership Standards: Team member to participate in small group activities. Follow systems and be predictable Participate in other activities apart from regular work. Form NumberHR-FR-23Revision Number01OriginatorHRRevision Date27- Mar23

We at Marquardt India are looking for Deputy Manager for Customer Quality role at Pune location. Role & responsibilities :- - Handling Zero KM issue with at customer place - Perform ICA and Monitoring - Root cause analysis and 8D marking and review with customer - Partner to the customer in all quality aspects -Communicate quality problems to the customer and start necessary measures and actions immediately and check effectiveness of the corrective action process -Implement special measures and actions if needed -Interdisciplinary definition and adjustment of corrective actions -Setup of quality improvement programs -Quality meeting at customer -Customer communication -Monitor Supplier scorecards received and published in customer supplier-portals, drive improvement actions together with involved departments - Dealer visits for solve the warranty issues if required Mandatory Skills:- - Technical education (diploma, BE) in electronics or mechatronics - Experience in handling of customer complaints (problem solving methods, 8D reports) - Education/knowledge about quality processes mandatory - Experience with automotive customers - Analysis of electronics circuit boards - Experience of handling vector CANoe tool - Core knowledge on CAN case and CAN communication in vehicle Desired Skills:- -Core knowledge of electronic circuits and components - Knowledge on 7QC tools/Why-Why Analysis/8D methodology - Autonomous, logical and organization abilities - Structured approach and above-average engagement

Urgent Opening - Customer Quality Engineer Experience - Tire one and OEM Only F2F interview Salary 50-60k Required Candidate profile Customer Quality Engineer

Responsibilities:- VSAC (Vertiv Supplier Audit Checklist) for supplier qualification, and onboarding PPAP (Production Parts Approval Process) for new part approval Supplier cost recovery to minimize Vertiv loss. Coordinate supplier recovery process with procurement, holding the supply base accountable for their performance Key contributor in India regional PSL (Preferred Supplier List) review to ensure right categorization based on quality performance. Participating with Procurement team (regarding "Quality section" in terms of KPI target, Cost recovery rules) during the activities for Master Purchase Agreement (MPA) or Regional Quality Agreement. Document management standardization Host External customer Audits, third party audits and ensure timely CAPA closure. Preparing MIS on supplier score card. Drive Supplier Quality improvement projects and activities Contributing to Global SQA platform as key member, to share good practices and participate in global initiative development and ensure regional execution. Minimum Qualifications:- VSAC (Vertiv Supplier Audit Checklist) for supplier qualification, and onboarding PPAP (Production Parts Approval Process) for new part approval Supplier cost recovery to minimize Vertiv loss. Coordinate supplier recovery process with procurement, holding the supply base accountable for their performance Key contributor in India regional PSL (Preferred Supplier List) review to ensure right categorization based on quality performance. Participating with Procurement team (regarding "Quality section" in terms of KPI target, Cost recovery rules) during the activities for Master Purchase Agreement (MPA) or Regional Quality Agreement. Document management standardization Host External customer Audits, third party audits and ensure timely CAPA closure. Preparing MIS on supplier score card. Drive Supplier Quality improvement projects and activities Contributing to Global SQA platform as key member, to share good practices and participate in global initiative development and ensure regional execution

Role & responsibilities 1.Ensuring No parts are rejected by customers. 2.Ensuring No rejection of supplier parts at TTR receipt / production lines. 3.TR plant is certified to IATF 16949. 4.Process Audit to be carried out as per plan & NC's to be closed on time. 5.Ensure On time closure of Process audit NC's. 6.All the activities to be effectively implemented as per TQM promotion plan. 7.Warranty targets of respective customers to be met. 8.Customer Complaint Management. -Register Customer complaints. -Form CFT to Analyze and initiate corrective and preventive Actions. -Initiate process audits & mistake proofing methods. -Maintain effective Customer Relationship Management. -IN ORDER TO Control customer returns (Rejects). -Ensure no customer escalations due to poor response on customer complaints. 9. Ensure QMS Training & culture building through QCC. 10.Ensure Process adherance as per CP/SOP. 11.Ensure No customer complaint due to process non complainces. 12. Ensure CSR Compliance for all customers. 13. Ensure no line stoppage due to Child parts Issues. Preferred candidate profile Education : BE in Mechanical Engineering with Min 7 years relevant experience OR DME with 10 years relevant experience. Perks and benefits Canteen

Lead Quality Manager (Must Injection moulding) - MNC - Chennai Exp: 10 - 20 yrs Ind: Auto / Autoancillary Skill: IATF,QMS, Customer, Inprocess, Incoming,Supplier,VD, NPD, Lead Qlty Audit, Assembly knowledge CV - lifeturnmgmt6@gmail.com / 7358656750

Ensure Quality of products, processes & services r established,monitored & maintained & against defined Goals.Establish Strong Customer Base while performing Internal/External Audits & Plant Improvements.Ensure people/process adhere 2 Co's norms Required Candidate profile Develop & maintain Quality Standards/check procedures throughout.Analyzing rejections/rework/statistical data to take CAPA to eliminate root cause of problems in order to prevent recurrence of problem

1. Handling the Customer independently - Customer Quality care & Product Quality 2. Handling the IPQA roll Box build area ( Good Knowledge in SMT,TH process) 3. Desision making accrding to the standards : IPC A 610. 4. Facing the External audits( ISO TL9000/ Customer audits) 5. Creating the Control plan, FMEA, Wrok insruction. 6. Manufacturing Process audit,ESD audit to Comply to QMS / Product requirements 7. Data collection, Trending, analysis and drive improvements 8. Statistical tools (8D,7QC, WHY-WHY analysis, Fault tree / factor analysis, Risk assessment). 9. Closely Coordinate & Monitor the NCMR & RMA process 10.Daily monitor the Yield trends & Performances. 11.Drive CFT for the internal and Customer failures 12 Review customer documents, drawings and specifications to incorporate in internal procedure 13. To prepare the Customer Weekly/Monthly Reports 14. Good English communication is MUST

Role & responsib Preferred candidate profile Perks and benefits

Customer Quality Assurance Engineer - knowledge of testing electrical machines as per IS standards Coordinate activities in process inspection final inspection & testing Handle Customer Inspections independently Update in PPAP WI in-house checks OPL Required Candidate profile Preferred Age: 28 to 40 years Experience in Electrical Equipment Manufacturing Industry as a Customer Quality Assurance Engineer Quality Audit Customer PPAP Preparation, Approval & Sign off

Principal Responsibilities: Auditing Preparation & co-ordination of internal audits related to QEHS (IATF16949, ISO-14001, ISO-9001, ISO-45001, VDA6.3) Communicate schedule of internal audits as per plan related to QEHS. Co-ordinate & monitor internal audits related to QEHS, VDA6.3, CQI-12 & CQI-15 as defined in plan. Assist to QEHS expert for certification agency audit planning, pre audit data collection. Co-ordinate with plant team regarding certification agency audit. Prepare & monitoring of internal & external audit nonconformities & close Co-ordinate with the plant team & monitor the ESG & GHG monthly data. QEHS Monitoring & prepare status of internal QHES audits and make corrections if necessary. Data compilation for external QHES audits. Support to QEHS experts for new customer audits & plan actions with plant team. Communicate and monitor the status of MRM related to QEHS for each plant. Co-ordinate with the plant team & monitor the QEHS objective monthly data. Assist to QEHS expert for sustenance of implemented QEHS systems. Assist QEHS experts to implement the QHES systems in new plants / new locations in co-ordination with the plant team. Assist with the QEHS & Sustainability expert to Plan & conduct supplier part & process audits as well as sustainability audits of across Reliable & improve suppliers by monitoring the action plan.

This role supports Quality Management System (QMS) activities including tracking and reviewing CRFs, CAPAs, deviations, and SOPs across multiple sites Responsibilities include documentation control, data analysis, digital transition support, and coordination with site teams to ensure compliance with cGMP standards The position also involves audit support, workflow optimization, and cross-functional collaboration to drive timely closure of quality events B. Pharm / M. Pharm / M.Sc. Chemistry / B.Sc. Chemistry or equivalent Track and follow up on pending TrackWise CRFs and CAPAs. Perform effectiveness checks for closed CAPAs and CRFs. Generate and maintain statistics on quality documents (e.g., deviation closures, CRFs, RAs, CAPAs). Monitor and track SOP periodic reviews across sites. Support SOP updates, including formatting checks and revision history verification. Facilitate the creation and routing of CRFs for SOP revisions. Assist in the transition from physical to electronic forms (Leucine project). Support the review of manufacturing documentation (e.g., shipping/receiving logs, PM records). Collaborate on defining and improving document workflows and review processes. Prepare and review OOS, OOT, and lab incident investigations; initiate change controls as needed. Review planned and unplanned deviations for accuracy, completeness, and cGMP/data integrity compliance. Collaborate with site teams to resolve gaps identified during QMS event review and documentation. Engage with customers and site teams to ensure timely closure of critical QMS events. Coordinate site review activities and ensure workflow efficiency. Route documents through the ENSUR application or other platforms across Piramal plants. Participate in customer audits and regulatory inspections, supporting site teams as needed. Lead or contribute to additional assignments as directed by the Head of Department (HOD).