Lead Executive - PMO

Responsible for supporting business processes within Global Business Services, driving program management including but not limited to governance, transition and continuous improvements

• Responsible for operational excellence in line with GBS operating model by driving governance framework as per GBS operating model


• Drive governance for GBS operational plans
  
  
  
  • Publish operational dashboards. Trend and analyze for governance
  
  
  • Track execution of operational actions. Report against plan on outcomes realized from actions
  
  
  
  


• Champion Continuous Improvement Initiatives at GBS


• Drive meeting as per agreed governance framework for all processes


• Ensure transition excellence by implementing 6D methodology for all process transfers


• Manage RAID (Risk, Action, Issue, Decision) across GBS for people, process and systems


• Escalate process risks and issues appropriately collaboratively with the Service Leaders and Operational Leaders


• Support Quality Management Team for activities as aligned


• Support regulatory and customer audits, when required


• Escalate unresolved issues to immediate supervisor


• Works in a safe manner collaborating as a team member to achieve all outcomes.


• Demonstrate Behaviours that exhibit our organizational Values: Collaboration, Courage, Perseverance, and Passion.


• Ensure personal adherence with all compliance programs including the Global Business Ethics and Compliance Program, Global Quality policies and procedures, Safety and Environment policies, and HR policies.


• All other relevant duties as assigned.

• Education
  
  
  
  • Minimum Post Graduate, preferably in the field of Life-sciences
  
  
  
  


• Knowledge, Skills and Abilities
  
  
  
  • Excellent communication skills
  
  
  • Multitasking and good at analytics
  
  
  • Adept with Microsoft office suite of applications
  
  
  • Capability to work in a matrix environment
  
  
  
  


• Experience
  
  
  
  • 5-8 yrs of similar industry experience