CRM Professional

JLL

2 - 5 years

2 - 5 Lacs

lucknow uttar pradesh india

Posted:3 days ago| Platform: Foundit logo

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Skills Required

crm tools customer relationship management customer services relationships management

Work Mode

On-site

Job Type

Full Time

Job Description

Whether youve got deep experience in commercial real estate, skilled trades or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Providing help and advice to visiting customers in case any help they ask for.
Communicating courteously with tenants by telephone, email and face to face.
Investigating and solving tenants problems.
Handling tenant complaints or any crises, such as security issues or technical issues.
Make occupants aware of non-accessibility an under construction unit.
Liaise with Security team in case of lost and found and communicate with customer.
Keeping accurate records of discussions or correspondence with tenants.
Producing written information for tenants, often involving use of computer packages/software;
Writing reports analyzing the tenant service that BPTP I Park provides.
Developing feedback or complaints procedures for customers to use.
Get customer feedback and liaise with Property Manager for any remedial action.
Perform all work as assigned by the Property Manager as deemed necessary to maintain and operate the property at an optimum level.

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