IMAGE MOBILES AND COMPUTERS is looking for CRE Professional to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries and concerns via phone, email, or chat in a timely and professional manner Resolving customer complaints and finding creative solutions to customer problems Building rapport and relationships with customers to foster loyalty and repeat business Gathering customer feedback and making recommendations for improving customer service Keeping up-to-date with the latest products and services offered by the company Keeping accurate records of customer interactions and transactions Collaborating with other teams within the company to ensure that customer needs are met
IMAGE MOBILES AND COMPUTERS is looking for Assistant Manager to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.
IMAGE MOBILES AND COMPUTERS is looking for Showroom Manager to join our dynamic team and embark on a rewarding career journey Oversee the day-to-day operations of the showroom, including sales, customer service, inventory management, and visual merchandising. Create a welcoming and engaging showroom environment, ensuring that displays and products are attractive, well-maintained, and effectively showcase the company's offerings. Develop and implement sales and marketing strategies to drive showroom traffic and increase sales. Provide customers with expert product knowledge and advice, and handle any customer complaints or issues in a timely and professional manner. Monitor and manage showroom expenses, including inventory, staffing, and marketing costs, to ensure that budgets are met and resources are used effectively.Requirements: Excellent customer service skills, with a passion for creating positive customer experiences. Excellent verbal and written communication skills, with the ability to effectively present information and respond to questions from customers, employees, and other stakeholders. A strong understanding of retail operations, including sales, customer service, inventory management, and visual merchandising. A strong commitment to meeting customer needs and a results-driven approach to sales and marketing.
IMAGE MOBILES AND COMPUTERS is looking for Administration Executive to join our dynamic team and embark on a rewarding career journey Managing incoming and outgoing communications, including emails, phone calls, and mail. Maintaining files, databases, and records in an organized manner. Scheduling appointments and meetings, and coordinating with internal and external stakeholders. Preparing reports, presentations, and other materials as required. Assisting with financial management tasks, such as tracking expenses and preparing invoices. Performing general office management tasks, such as ordering supplies and managing equipment. The ideal candidate should have strong organizational and communication skills, attention to detail, and proficiency in Microsoft Office and other office software.
IMAGE MOBILES AND COMPUTERS is looking for CRM Professional to join our dynamic team and embark on a rewarding career journey CRM Strategy:Develop and implement a comprehensive CRM strategy aligned with business goals and customer needs CRM Software Management:Oversee the selection, implementation, and management of CRM software, ensuring its effective utilization by the team Data Management:Manage and maintain accurate customer data within the CRM system, ensuring data integrity and compliance with privacy regulations User Training:Conduct training sessions for team members to ensure proficiency in using CRM tools and understanding best practices Customer Segmentation:Utilize CRM data to segment and target customers effectively, personalizing marketing and communication efforts Campaign Management:Plan and execute CRM campaigns to enhance customer engagement, retention, and satisfaction Analytics and Reporting:Monitor and analyze CRM performance metrics, providing insights and recommendations for continuous improvement Integration:Collaborate with other departments to integrate CRM data with other business systems and processes Customer Feedback:Gather and analyze customer feedback, using insights to enhance the overall customer experience Automation:Implement automation processes within the CRM system to streamline workflows and increase efficiency
IMAGE MOBILES AND COMPUTERS is looking for Sales Manager to join our dynamic team and embark on a rewarding career journey Achieve growth and hit sales targets by successfully managing the sales team Design and implement a strategic business plan that expands companys customer base and ensure it s strong presence Own recruiting, objectives setting, coaching and performance monitoring of sales representatives Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs Present sales, revenue and expenses reports and realistic forecasts to the management team Identify emerging markets and market shifts while being fully aware of new products and competition status
IMAGE MOBILES AND COMPUTERS is looking for Technician Laptop to join our dynamic team and embark on a rewarding career journey 1. Installing and configuring software: You will be responsible for installing and configuring software applications, drivers, and operating systems on laptops. This includes setting up antivirus software and configuring email clients. 2. Setting up and configuring network connectivity: You will be responsible for setting up and configuring network connectivity, such as wireless and wired network connections, VPNs, and firewalls. 3. You will be responsible for maintaining an inventory of laptop hardware and software components and documenting repairs, upgrades, and maintenance activities. 4. You will be responsible for conducting preventative maintenance, such as cleaning laptops, updating software, and running diagnostic tests, to ensure that laptops are functioning optimally.
IMAGE MOBILES AND COMPUTERS is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams
IMAGE MOBILES AND COMPUTERS is looking for Customer Delight / Care executive to join our dynamic team and embark on a rewarding career journey Conducting customer satisfaction surveys to understand what areas of the company's services need improvements Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution Curating streamlined email and social media communication mediums for offers, updates and much more Dealing with customer issues and churning out an easy-to-follow solution Managing payment and delivery of customer orders Helping customers choose the right product for their requirements and budget Handling customer concerns and complaints in a timely manner Informing customers of upcoming promotions or deals Establishing a positive rapport with all clients and customers in person or via phone Forming reports based on customer satisfaction statistics and helping their team to develop new skills Fixing appointments based on the availability of customers and clients Interacting with customers to ensure they have a desirable and shareable experience
IMAGE MOBILES AND COMPUTERS is looking for Technician - Mobile phone to join our dynamic team and embark on a rewarding career journey Diagnose issues related to mobile phones, including screen damage, charging faults, software crashes, water damage, and connectivity problems. Perform hardware repairs: screen replacement, battery swaps, speaker/mic fixes, etc. Install, update, or reset software and firmware as needed. Maintain tools and parts inventory. Ensure proper documentation of all repairs and customer interactions. Provide technical support and advice to customers on device usage and care. Perform quality checks to confirm repair effectiveness. Stay updated with the latest mobile phone technologies and repair techniques.