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For Employers

CRM

Orissa Doot Private Limited

0 years

1 - 2 Lacs

bhubaneswar odisha india

Posted:1 day ago| Platform: Foundit logo

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Skills Required

problem solving salesforce customer support project management crm software data analysis excel proficiency attention to detail technical writing

Work Mode

On-site

Job Type

Full Time

Job Description

Description

We are seeking a dedicated CRM professional to join our team in India. This role is ideal for freshers or entry-level candidates who are passionate about customer relationship management and eager to learn. You will play a crucial role in managing customer relationships, analyzing data, and supporting the implementation of CRM strategies.

Responsibilities

Manage and maintain customer relationships to ensure satisfaction and retention.
Assist in the development and implementation of CRM strategies to enhance customer engagement.
Analyze customer data and trends to identify opportunities for improvement and growth.
Coordinate with sales and marketing teams to align CRM activities with business goals.
Provide support in the implementation of CRM software and tools.
Conduct training sessions for team members on CRM best practices.

Skills and Qualifications

Strong communication and interpersonal skills.
Basic understanding of CRM software and tools.
Analytical skills with the ability to interpret data and trends.
Attention to detail and organizational abilities.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
Ability to work collaboratively in a team environment.

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CRM