CRM Executive

Job Title: CRM Executive (Female Only)
Company: Takkar Polychem Pvt. Ltd.
Location: Plot No. 19, Ecotech XII, Greater Noida, UP – 201306
Job Type: Full-time
Experience Required: 1–3 years
Industry: Manufacturing / Polymer Compounds / Masterbatches

Job Description:
Takkar Polychem Pvt. Ltd., a leading manufacturer of eco-friendly polymer compounds and masterbatches, is seeking a female CRM Executive who is proactive, detail-oriented, and capable of managing client communication with professionalism. The ideal candidate will have experience in customer servicing, strong coordination skills, and a positive approach toward ensuring client satisfaction.

Key Responsibilities:

• Manage daily communication with clients through phone, email, and CRM tools
• Maintain accurate customer records and follow-up schedules
• Coordinate with sales, production, accounts, and dispatch teams to fulfill client requirements
• Handle client inquiries, complaints, and feedback professionally and promptly
• Provide order status updates and ensure timely deliveries
• Generate reports related to client interactions and order management
• Build and sustain long-term relationships with customers
• Support improvements in CRM processes and contribute to customer retention initiatives

Key Skills Required:

• Excellent verbal and written communication skills (English and Hindi)
• Strong follow-up and interdepartmental coordination
• Familiarity with CRM or ERP systems
• Proficiency in MS Excel and Google Sheets
• Customer-centric mindset and problem-solving ability

Educational Qualification:

• Graduate in any stream

(Preferred: BBA, B.Com, English (Hons), Hindi (Hons), Marketing, or equivalent)

• 1–3 years of prior experience in CRM, customer service, or sales coordination

What We Offer:

• Professional and friendly work environment
• Growth and learning opportunities
• Competitive salary package

How to Apply:
Only female candidates may apply
Send your updated resume to: hr@takkarpolychem.com
For queries, contact: +91-9810001837 / +91-7876150758
Website: www.takkarpolychem.com

Job Type: Full-time

Pay: ₹22,000.00 - ₹25,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Location:

• Greater Noida, Uttar Pradesh (Preferred)

Work Location: In person