CRM executive

We are hiring a CRM professional to manage and enhance our customer relationship system. The role involves ensuring accurate data management, improving customer engagement, and supporting sales & marketing teams with CRM insights.

Key Responsibilities:

• Manage & maintain CRM database, ensuring accuracy of customer information.
• Generate reports & dashboards for sales, marketing, and management teams.
• Coordinate with cross-functional teams for campaigns, follow-ups, and customer communication.
• Improve customer engagement and retention strategies.
• Provide CRM training & support to team members.
• Monitor and analyze customer data for insights and business growth.

Key Skills Required:

• CRM Tools: Salesforce / Zoho / HubSpot / MS Dynamics (any one preferred)
• MS Excel: Pivot Tables, VLOOKUP, Data Analysis
• Strong communication & coordination skills
• Problem-solving & analytical mindset

Job Types: Full-time, Permanent

Pay: ₹11,098.57 - ₹20,000.00 per month

Work Location: In person