D2C company (preferably appliance/durables) Selling through Amazon Only Apply. Experience : 5 years max Job Description Role & Responsibilities Knowledge of operating AMS Excel & PPT skills Basic performance marketing (SEM) Should have hands-on experience with Amazon and not through any agency Excellent communication skills Good with numbers and negotiations Good working knowledge of entire Amazon process (sellers, warehousing, PO process etc) alongside marketing and content management processes. Experience : 5 years max. Min 2 years handling any Consumer Durable brand on Amazon If he/she has handled other ecommerce channels also - it is an additional benefit. Channels like Tata Cliq, Zepto, Blinkit, Cred. Level/Salary Range: INR 15-17 LPA Interested candidates can share their profile with Venulisa Luke Phone No. +919606941377 venulisa.luke@kaapimachines.com Show more Show less
Role & responsibilities Own and manage Amazon Seller Central account end-to-end Develop and execute sales strategies to meet monthly and quarterly targets Manage listing optimization , keyword research, A+ content, and brand store Run and optimize Amazon PPC campaigns (Sponsored Products, Brands, Display) Monitor and improve ACoS, ROAS, and conversion rates Coordinate with internal teams for inventory planning, pricing, and fulfillment Plan and execute deals, promotions, and seasonal campaigns Analyze sales reports, customer behavior, and market trends to inform strategy Ensure brand compliance and enhance brand presence on Amazon Stay updated with Amazon policy changes, trends, and new features
Background Kaapi Machines is an industry leader into the B2B Coffee equipment space, servicing top F&B and corporate customers for 10+ years. It has now entered the B2C space with its sister company Something’s Brewing. SB is positioned to become a leader in the Home brewing segment. We are looking to convert coffee lovers into coffee brewers. Role & Responsibilities Here are the key expectations from the role: Build India’s largest home coffee brewers and coffee enthusiast community Create and manage the brand persona for Somethings Brewing on Whatsapp and offline Conceptualise and organise meetups & events for coffee brewing at SB store and on-site locations Engage with the current coffee community and create top of mind recall around SB Manage & grow a WA group of home brewers – sharing content with them to increase their recall of brand SB Internal & External Relationships Internal: Product/Business Management team Internal: Marketing & communications team External: Agencies & vendors External: Roasters & brewers Q ualifications and Education Requirements G raduate with min. 3 years overall in marketing and min. 1 years in a similar role Pr eferred Skills St rong Presentation & Communication skills. Strong interpersonal skills, ability to work in a team Se lf-starter, Bias for Action, Creativity. Hands-on, get-it-done attitude. A dd itional Notes P re vious experience working with hospitality brands, coffee shops preferred Show more Show less
D2C company (preferably appliance/durables) Selling through Amazon Only Apply. Experience : 5 years max Job Description Role & Responsibilities Knowledge of operating AMS Excel & PPT skills Basic performance marketing (SEM) Should have hands-on experience with Amazon and not through any agency Excellent communication skills Good with numbers and negotiations Good working knowledge of entire Amazon process (sellers, warehousing, PO process etc) alongside marketing and content management processes. Experience : 5 years max. Min 2 years handling any Consumer Durable brand on Amazon If he/she has handled other ecommerce channels also - it is an additional benefit. Channels like Tata Cliq, Zepto, Blinkit, Cred. Level/Salary Range: INR 12-15 LPA Interested candidates can share their profile with Venulisa Luke Phone No. +919606941377 venulisa.luke@kaapimachines.com
About the Role: We are looking for a dynamic and detail-oriented E-commerce Account Manager to manage and grow our presence across Amazon and other marketplace platforms. The ideal candidate should have hands-on experience with Amazon’s ecosystem, from operations and logistics to marketing and content management. This role is perfect for someone who enjoys working with data, has strong analytical skills, and thrives in a fast-paced, results-driven environment. Key Responsibilities: Operate and optimize campaigns on Amazon Marketing Services (AMS) to drive traffic and conversions Manage and monitor performance marketing campaigns (SEM) with basic proficiency Independently handle end-to-end Amazon seller processes, including: - Seller Central operations - Inventory and warehouse coordination - Purchase Order (PO) lifecycle - A+ Content creation and optimization Analyze sales data using Excel, prepare insightful business presentations using PowerPoint Communicate with internal and external stakeholders, ensuring alignment across marketing, supply chain, and customer service Conduct pricing, promotions, and negotiation strategies to improve margins and profitability Track KPIs and marketplace health metrics regularly to improve listings and visibility Collaborate with design/content teams to ensure listings are engaging and optimized Expand and manage operations across additional platforms like Tata Cliq, Zepto, Blinkit, Cred, etc. (preferred) Key Skills & Qualifications: Proven experience managing Amazon operations directly (not through an agency) Proficient in Microsoft Excel and PowerPoint Understanding of performance marketing, especially SEM Strong numerical skills and negotiation abilities Excellent communication and coordination skills In-depth understanding of eCommerce operations and content processes Experience with other marketplaces (Tata Cliq, Blinkit, Zepto, Cred) is a plus Who Should Apply: Individuals who are self-driven and can take ownership of marketplace performance Those who enjoy data, analytics, and can turn insights into actions Someone with a strong grasp of digital commerce and online consumer behavior
Background Kaapi Machines is an industry leader into the B2B Coffee equipment space, servicing top F&B and corporate customers for 10+ years. It has now entered the B2C space with its sister company Somethings Brewing. SB is positioned to become a leader in the Home brewing segment. We are looking to convert coffee lovers into coffee brewers. Role & Responsibilities Here are the key expectations from the role: Inbound customer support Respond to all inbound post sales customer queries coming on all channels Coordinate with internal teams to solve for the customer’s problems Update the assigned ticket on Zoho Desk for the same Update the customer on the progress of their resolution Solve the customer’s problem to close the ticket on the system Educate customers about refund/return policies to minimise irrational returns Arrange demos for existing customers to onboard them Service tickets Raise service tickets for customers on the Kaapi systems Follow up with Kaapi service team to have the service engineer assigned Follow up with the service engineer on the customer appointment + post-appointment feedback & actionable Coordinate with & update the customer on all logistical movements Action the outcome of the service appointment to ensure the ticket is closed satisfactorily Spares & Warranty Coordinate with the service engineer to ascertain spares requirement Raise customer invoice + follow up for payment Coordinate with service team for procurement + shipping of the spares to the customer Record the warranty/service details against the serial number of the product Customer Experience Single goal of the role is to ensure a smooth & favorable customer experience in all our interactions Handle irate customers calmly to be able to reason Take customer feedback on every interaction Review Responses Respond to reviews on all channels Call back the customer if the review is bad Solve for the customer’s bad experience Raise ticket & follow standard inbound query handling process Encourage happy customers to give us testimonials Analytics & Reporting Report tickets data on a daily/weekly basis to management Analyse data to observe trends & patterns in tickets Suggest improvements to the management for processes/customer experience/strategy/etc
Background Kaapi Machines is an industry leader into the B2B Coffee equipment space, servicing top F&B and corporate customers for 10+ years. It has now entered the B2C space with its sister company Something’s Brewing. SB is positioned to become a leader in the Home brewing segment. We are looking to convert coffee lovers into coffee brewers. Role & Responsibilities Here are the key expectations from the role: Blog Create a list of SEO approved blog topics for the month Create content for the blog using AI tools QC + humanise the content Optimise for SEO Publish the blog Content Creation Write copy/content for different marketing collateral – online & offline Social Media Plan the monthly content calendar for different channels Coordinate with the agency/team to get the content Publish the content Manage interactions & engagements Agency Engagement Briefing the agency on the monthly calendar Coordinating the content production Reviewing agency’s work Marketing Automation Create customer journeys for pre & post sales Design the user communication flows Create content for the flows Setup the flows on the marketing automation tool Analyse & improve the campaign performance Integrated Marketing Campaign Mgmt Lead every marketing campaign across all channels Coordinate execution across channels Monitor & be responsible for overall campaign success Analytics & Reporting Report sales data on a daily/weekly basis to management Analyse data to observe trends & patterns Suggest improvements to the management for processes/content/strategy/etc Internal & External Relationships Internal: Product/Business Management team Internal: Operations team Internal: Marketing & communications team External: Agencies & vendors External: Roasters & brewers Qualifications and Education Requirements Graduate with min. 3 years overall in content & marketing and min. 1 years in a similar role Experience with a D2C brand, hospitality brand, coffee startup, or premium consumer brand Passion for coffee is a big plus! 😊 Preferred Skills Strong Presentation & Communication skills. Strong interpersonal skills, ability to work in a team Self-starter, Bias for Action, Project management, Hands-on execution, Excellent planning, Contingency planning. Additional Notes Previous experience working with hospitality brands, coffee shops preferred