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Titan Company
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CRM Executive-Social Media (Brand CRM)

CRM Executive-Social Media (Brand CRM)

Titan Company

1 - 4 years

6 - 10 Lacs

bengaluru

Posted:-1 days ago| Platform:

Apply

Skills Required

mining automation public relations performance management social media brand awareness digital marketing customer engagement crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

The responsibilities include resolving customer queries, recommending solutions, and guiding users through product features and functionalities across all social media platforms. To be successful in this role, you must be an excellent communicator capable of earning our customers trust in a digital environment. You should also be we'll versed in social media and digital marketing best practices. You will play a crucial role in enhancing the brands online reputation, improving customer experience, and driving sales across multiple platforms. Ultimately, your efforts will help establish us as a customer-first organization and generate positive buzz on the Internet.

Work Experience

Soft Skills Excellent Written Communication
Empathy & Emotional Intelligence
Problem-Solving & Critical Thinking
Adaptability & Digital Agility
Time Management & Prioritization
Collaborative Mindset
Performance Management & Accountability
Motivational Leadership
Strategic Thinking & Initiative
Knowledge Social Media & Digital Marketing Domain Knowledge
Social Listening & Sentiment Analysis
AI, Automation Driven Workflow Orchestration
ORM, CRM and Listening Tool Knowledge
Data Analytics & Reporting
Social Media Engagement
Exception Written and Verbal Communication
Brand Reputation Management

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Titan Company

Consumer Goods - Watches and Jewelry

Bangalore

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CRM Executive-Social Media (Brand CRM)