Posted:19 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

ShoutnHIke is a results-driven digital marketing agency that partners with clients to deliver exceptional services while fostering innovation and growth. We are looking for a dedicated CRM Executive to oversee the integration and management of all client projects on the Go High-Level platform, ensuring streamlined CRM operations and delivering exceptional client support.

Key Responsibilities:

  • CRM Integration and Management:
  • Oversee the integration and management of all client projects on the Go High-Level platform.
  • Ensure the seamless operation of the CRM system (application) to enhance internal efficiencies and client satisfaction.
  • Lead Management:
  • Support clients with effective lead management strategies, ensuring optimal tracking, nurturing, and conversion.
  • Monitor lead pipelines and ensure accurate data entry, analysis, and reporting.
  • Customization and Optimization:
  • Customize CRM software to meet the unique needs of each client.
  • Identify and implement enhancements to optimize workflows and user experiences.
  • Client Support:
  • Act as the primary point of contact for client CRM-related needs.
  • Provide training, troubleshooting, and ongoing support to clients for effective CRM utilization.
  • Collaboration:
  • Work closely with cross-functional teams, including marketing, sales, and project management, to align CRM strategies with company goals.
  • Ensure timely and effective communication with clients and internal teams.
  • Performance Monitoring:
  • Regularly evaluate CRM system performance and recommend improvements.
  • Generate and analyze reports to track client and internal metrics, ensuring alignment with KPIs.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

Application Deadline: 06/08/2025

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