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For Employers

CRM Executive

ShoutnHike SEO Digital Marketing Company

0 years

2 - 3 Lacs

India

Posted:3 months ago| Platform: GlassDoor logo

Apply

Skills Required

crm marketing integration management support strategies tracking data analysis customization software training troubleshooting communication analyze reports metrics

Work Mode

On-site

Job Type

Full Time

Job Description

ShoutnHIke is a results-driven digital marketing agency that partners with clients to deliver exceptional services while fostering innovation and growth. We are looking for a dedicated CRM Executive to oversee the integration and management of all client projects on the Go High-Level platform, ensuring streamlined CRM operations and delivering exceptional client support.

Key Responsibilities:

CRM Integration and Management:
Oversee the integration and management of all client projects on the Go High-Level platform.
Ensure the seamless operation of the CRM system (application) to enhance internal efficiencies and client satisfaction.
Lead Management:
Support clients with effective lead management strategies, ensuring optimal tracking, nurturing, and conversion.
Monitor lead pipelines and ensure accurate data entry, analysis, and reporting.
Customization and Optimization:
Customize CRM software to meet the unique needs of each client.
Identify and implement enhancements to optimize workflows and user experiences.
Client Support:
Act as the primary point of contact for client CRM-related needs.
Provide training, troubleshooting, and ongoing support to clients for effective CRM utilization.
Collaboration:
Work closely with cross-functional teams, including marketing, sales, and project management, to align CRM strategies with company goals.
Ensure timely and effective communication with clients and internal teams.
Performance Monitoring:
Regularly evaluate CRM system performance and recommend improvements.
Generate and analyze reports to track client and internal metrics, ensuring alignment with KPIs.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

Application Deadline: 06/08/2025

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CRM Executive