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Curefit
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CRM Executive

CRM Executive

Curefit

1 - 4 years

2 - 5 Lacs

Bengaluru

Posted:18 hours ago| Platform:

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Skills Required

CRM marketing customer relationship system management customer service customer care customer engagement business development sales customer support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities
CRM System Management: Oversee the day-to-day operations of the CRM system, ensuring data accuracy and integrity.Customer Segmentation: Analyze customer data to create targeted segments for personalized marketing efforts.Campaign Execution: Design, implement, and monitor CRM campaigns to drive customer engagement and loyalty.Reporting & Analysis: Generate reports on CRM activities and analyze performance metrics to inform strategy.Cross-Department Collaboration: Work closely with sales, marketing, and customer service teams to align CRM strategies with business objectives.Customer Feedback: Collect and analyze customer feedback to identify areas for improvement in products and services.Compliance: Ensure all CRM activities comply with data protection regulations and company policies.

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CRM Executive