Company Description The Ceratec Group, based in Pune, is a real estate company committed to delivering exceptional properties, unparalleled quality, and complete customer satisfaction. Their diverse portfolio includes premium residential projects, contemporary commercial developments, and carefully designed urban spaces that enrich lifestyles and communities. Ceratec's projects reflect superior craftsmanship, exceptional quality, and a customer-first approach. Role Description This is a full-time on-site role as a Pre Sales Executive located in Pune. The Pre Sales Executive will be responsible for engaging with potential clients, understanding their needs, and presenting suitable properties. The role involves providing information about the properties, addressing client queries, and assisting in the sales process. Qualifications Strong communication and interpersonal skills Ability to understand client requirements and provide suitable solutions Sales and customer service experience Knowledge of real estate market trends Attention to detail and organizational skills Ability to work collaboratively in a team environment Bachelor's degree in Business, Marketing, or related field Experience in real estate sales or pre-sales roles is a plus Show more Show less

Company Description The Ceratec Group has been a pioneer in the real estate industry for over 25 years, dedicated to delivering top-notch properties, exceptional quality, and unparalleled customer satisfaction. Based in Pune, we create innovative residential and commercial spaces that enhance lifestyles and communities. Our portfolio includes premium housing projects, modern commercial developments, and well-designed urban areas. Known for our superior craftsmanship and customer-first approach, we have earned the trust and loyalty of numerous residents and partners. Join us in shaping Pune’s skyline and redefining modern living. Learn more at ceratecgroup.com. Role Description This is a full-time, on-site role for a CRM Executive located in Pune. The CRM Executive will be responsible for managing customer relationships, enhancing customer retention, and improving overall customer experience. Daily tasks will include analyzing customer data, developing retention strategies, handling customer inquiries and complaints, and working closely with the sales team to drive growth. The role demands strong communication skills and the ability to provide excellent customer care. Qualifications Strong Analytical Skills for data analysis and strategy development Experience in Customer Retention and enhancing Customer Experience Excellent Communication skills for effective customer interaction Background in Sales to support and collaborate with the sales team Proven ability to manage and resolve customer inquiries and complaints Detail-oriented and ability to work independently Previous experience in real estate or related field is a plus Bachelor's degree in Business Administration, Marketing, or related field