Crm Executive

2 - 5 years

3 - 4 Lacs

Posted:11 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Sr.NO

KRA Task

Description

1 Co-ordinating with WebEnage Team

Addressing glitches, queries, and coordination

2 CRM Data sheet Updation

Updating customer relationship data

3 Content & Creatives Highlighting

Highlighting brand managers' content for upcoming campaigns

4 Emailer HTML Coordination

Coordinating with Technical team for email HTML formats

5 Email Tracker

Tracking email sends and responses

6 Customer Data Management

Keeping track of customer data

7 Campaign Performance & Best Practices

Figuring out best performed campaigns

8 WebEngage Alerts

Creating alerts on WebEngage platform

9 Content Creation & Updates

Content creation for Journey & HTML files

10 SMS & Video Content

Approval & updating SMS, Vedistry for SMS

11 CRM Data & WebPersonalisation

CRM data update & personalisation tasks

12 YouTube Content

Updating YouTube content

13 Campaign Planning & Execution

Planning and executing email, SMS, WhatsApp campaigns

14 Customer Segmentation

Role & responsibilities

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