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AMERICAN EXPRESS logo

Credit Specialist

2 - 6 years

3 - 7 Lacs

New Delhi, Faridabad, Gurugram

Posted:1 month ago| Platform: Naukri logo

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Skills Required

Us Collection Credit collections Debt Collection Collections Process Credit Collection sales

Work Mode

Hybrid

Job Type

Full Time

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you impact this role? Put enterprise thinking first, connect the roles agenda to enterprise priorities and balance the needs of customers & shareholders. Lead with an external perspective, challenge status quo and bring continuous innovation to our existing processes. Demonstrate learning agility, make decisions quickly and with the highest level of integrity. Should possess strong analytical and problem-solving skills and a tremendous will to win Strong relationship building, management and influencing skills Exceptional verbal, written, and interpersonal communication skills Minimum Qualifications: Graduates/Undergraduates with 1-6 years of US Collections experience. Excellent Communication Skill Comfortable working in 24/7 work environment Ensure maximum recovery on Card Member accounts through Inbound/Outbound calls Analyze risk on customer accounts, making sound decisions to ensure recovery while maintaining high customer satisfaction levels. Meet and endeavor to exceed metrics on transactional quality, compliance regulations and productivity as per goals. Preferred Qualifications: Prior Sales/Collection experience is an add-on.

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AMERICAN EXPRESS
AMERICAN EXPRESS
www.americanexpress.com/

Financial Services

New York NY

10001 Employees

433 Jobs

    Key People

  • Stephen Squeri

    Chairman and Chief Executive Officer

  • Jeffrey C. Campbell

    Chief Financial Officer

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