Credit Controller

About the Company

STAAH (an Access Company)

About The Access Group

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 128,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA, and APAC, giving every employee the freedom to do more of what’s important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs over 7,000 people, continuously driving product innovation and customer service excellence.

About STAAH

STAAH Ltd. is a New Zealand-based technology company and was founded in 2008. STAAH's industry-leading technology powers a property’s distribution through online travel agencies (OTA) and direct bookings. STAAH works with more than 20,000+ properties across 90 countries through its operations in New Zealand, Australia, India, Malaysia, Indonesia, Philippines, Thailand, Vietnam, UK and Europe. STAAH has built a strong reputation for enabling accommodation providers to connect to over 500 online travel agents (OTAs) and technology partners. With its innovative solutions, STAAH empowers businesses to maximise visibility, optimise revenue, and simplify booking processes.

STAAH’s has two flagship products—MAX and SU—which cater to different segments of the accommodation market.

Skills Required:

•

• Demonstrable track record of credit control success within a business with multiple thousands of customers

• Ability to build and nurture relationships across reporting levels

• Credible and professional behavior

• Computer literate with strength in the MS Office products.

• Excellent communication skills, verbal and non-verbal

• Meticulous attention to detail with an ability to work in a methodical manner

• A passion for providing excellent customer service

Job Role:

• Undertake all necessary activity to secure strong credit control results for the business using a variety of communication formats.

• Report information on daily, weekly, and monthly basis as appropriate.

• Continually enhance the businesses systems and procedures to maintain excellent efficiencies within the credit control function.

• Liaise with, and maintain the support of, the sales teams and projects teams to illicit the required resources for site issue solving to free up debt.

• Deliver on challenging targets based on the following:

o Value of collections

o Debtor Days

o Aged Debt analysis

o Activity levels

• Ad-hoc duties