Credit Control Assistant

exciting opportunity

Department: Finance / Credit Control

Key Responsibilities

Debt Collection & Account Management

• Monitor and manage the

  aged debt ledger

  , ensuring proactive follow-up of outstanding invoices.

• Chase overdue payments

  via telephone, email, and written correspondence.
• Maintain accurate records of all debtor communications and agreed payment plans.

Stakeholder Liaison

• Liaise with

  private patients, insurers (PMIs), embassies, and corporate clients

  to resolve payment queries and disputes.
• Work closely with the

  billing team

  to clarify invoice details, authorisations, and coding where required.

Payment Allocation & Reconciliation

• Accurately allocate payments to the correct accounts.
• Reconcile discrepancies between billed amounts and payments received.
• Support the

  month-end closing

  process and provide input into financial reporting.
• Managing

  insurance priors, recoups, refunds, further payment and reductions

  .

Reporting & Compliance

• Provide

  regular reports

  on debt status, payment trends, and risk areas to the Credit Control Lead.
• Support internal and external

  audit documentation

  .
• Ensure credit control activities comply with

  GDPR, company policy, and healthcare regulations

  .

Process Improvement

• Spot recurring payment delays

  and collaborate with relevant teams to implement improvements.
• Support development and implementation of

  improved credit control procedures and systems

  .

Skills & Experience Required:

Essential

• 3 to 5 years of experience

  in

  Credit Control / Accounts Receivable

  , preferably in healthcare or the private sector.

• MBA / MCom

  degree is ideal, though strong graduates with exceptional experience are also encouraged to apply.
• Only candidates currently residing in

  Pune

  will be considered for this role.
• We prefer

  immediate joiners

  .
• Knowledge of

  private medical insurance (PMI) processes

  and third-party payer arrangements.
• Proficiency in

  financial software and patient management systems

  (e.g. Epic, SAP, Meditech).
• Strong

  numerical ability, attention to detail, and accuracy

  .
• Excellent

  verbal and written communication skills

  .
• Ability to handle

  sensitive financial discussions

  with tact and professionalism.

Desirable

• Experience with

  NHS PPUs, private hospitals, or medical billing teams

  .
• Familiarity with

  international patient billing

  and embassy relationships.
• Understanding of

  healthcare regulations and compliance standards

  (e.g. GDPR, CQC).

Personal Attributes

• Confident, assertive, and persuasive

  strong negotiation skills.

• Organised and proactive

  able to manage competing priorities.

• Empathetic and professional

  when handling patient and client queries.
• A

  team player

  who brings solutions, not just problems.

Working Conditions & Benefits

• This is a

  Work From Office (WFO)

  role based in Pune,

  not

  Work From Home. A limited hybrid option may be considered only in exceptional circumstances.
• You will regularly collaborate with colleagues across Finance, Billing, Admissions, Commercial, and Patient Services, giving you

  broad exposure

  and

  valuable cross-functional learning opportunities

  .
• A chance to shape and strengthen financial operations for a

  leading UK healthcare client

  .

• Direct collaboration with UK leadership teams

  , where your work will directly contribute to driving performance, efficiency, and impact.
• We offer a

  competitive compensation package, along with a generous leave policy, medical insurance, and a collaborative work environment

  .
• High performers can look forward to

  clear career growth opportunities.

Please answer the qualifying questions carefully

apply today and grow with us!