Counselling

As a Counsellor Cum Admin for one of our prestigious clients, your role will involve providing counselling to prospective students either face-to-face, over the telephone, or online. You will be responsible for assisting students in making informed decisions regarding programs and faculty choices. It will be crucial for you to counsel students while considering conversion targets based on programs and subjects. Your responsibilities will include: - Mediating and resolving conflicts between students, students and teachers, or parents and teachers to ensure uninterrupted progress towards students" goals. - Maintaining confidential records and building trusting relationships with clients, teachers, parents, and students. - Listening to the concerns of clients, teachers, parents, or students, empathizing with them, and providing prompt and accurate solutions. - Coordinating class schedules, creating/modifying reports, invoices, and letters, and handling enquiries received through various channels to convert them into enrolments. Additionally, you will be responsible for: - Managing the administrative requirements of the institute, including maintenance, vendor management, stockkeeping of equipment and supplies. - Assisting in the coordination of students, parents, and teachers. - Organizing special events within the institute. If you are interested in this opportunity, please send your updated profile along with the required details to Dharmendra Singh at dharmendra@directionhr.com. Thank you for considering this position.,