3 - 4 years

3 - 5 Lacs

Posted:14 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description


1. Training Design & Delivery:

  • Identify training needs through observation, feedback, and performance reports.
  • Develop customized training modules for sales, product knowledge, grooming, and customer service.
  • Conduct induction training for new joiners.
  • Deliver soft skills, communication, and behavioral training sessions.

2. Product & Process Training:

  • Train showroom staff on jewelry types, stones, metals, purity, and design concepts.
  • Educate employees about company policies, SOPs, and sales processes.
  • Conduct refresher training regularly to maintain standardization.

3. Performance & Evaluation:

  • Evaluate training effectiveness through assessments, quizzes, and practical demonstrations.
  • Maintain records of attendance, performance, and feedback.
  • Coordinate with managers to track post-training improvements.

4. Coordination & Reporting:

  • Work closely with department heads to align training with business goals.
  • Prepare monthly training reports and suggest improvements.
  • Support HR in employee engagement and development initiatives.

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